A:AnswerI'm sorry to hear that you're having an issue with the USB port however if you get a USB Type-C to USB Type-A adapter your mouse should work just fine with the adapter connected to the Type-C port.
A:AnswerThat would depend on your use case. This machine can support a 3440 x 1440 monitor. If you would like more specific recommendations based on what you plan to use the display for, please reach out to me at [email protected] and include case #N2012013691 in your email for reference.
A:AnswerNo, it does not come with international warranty. Our standard manufacturer warranty for new units is 12 months while open box/ refurbished units are for 3 months.
A:AnswerDownside - No webcam - u will have to use / purchase one saparately
The packaging was excellent with lots of protection still any damage if any due to the fault of the seller can be resolved by returning the product.
A:AnswerI disagree with ASUS and I kindly request them to explain the Article 10. stated under Warranty Terms of the ASUS Manufacturer Warranty, pdf available on:
https://www.asus.com/support/images/upload/05922033-28b5-40a3-8ef2-314781c08f4d.pdf
According to the mentioned Article the following provision prevail, therefore a user (buyer) is entitled to a warranty in the below mentioned regions and countries:
10. International Warranty and Support
This Warranty applies in the country of purchase.
Additionally this Warranty entitles You during the Warranty Period to international ASUS warranty
service in Europe, North America (USA, Canada and Mexico), Asia, Republic of South Africa and
Australia/Oceania, subject to the following additional restrictions:
• Service procedures may vary by country.
• Some service and/or spare parts may not be available in all countries.
• Localized spare parts (such as keyboard/ keymats) may be replaced with the version available in the
country where the repair is requested.
• Some countries may have fees and restrictions that apply at the time of service.
• Certain countries may require additional documentation, such as proof of purchase or proof of proper
importation, prior to performing International Warranty and Support.
To enjoy comprehensive international warranty service, visit ASUS Service Center website at
http://www.asus.com/support/contact-ASUS for detailed locations.
ASUS reserves the right to interpret the provisions in this ASUS Warranty Information. The information
in this warranty card may change without prior notice. Please visit the ASUS Support site at
http://www.asus.com/support for current and complete ASUS warranty information.
