“I bought an open box laptop and it’s telling me it’s missing drivers. When I attempt to add drivers via USB it won’t recognize them! How can I fix this? I’m stuck at the add your wifi startup page.”
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We do understand the inconvenience this may have caused if you are having issues installing drivers successfully on an open box laptop. If the laptop is missing multiple drivers, we recommend to perform a factory reset. For helpful tips on how to reset this laptop to factory settings, please visit our Product Support page at: https://www.asus.com/us/support/faq/1013063/ .
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