“I just got my Beats by Dr. Dre wireless I have a Iphone X and I can not sync them to my phone? Any suggestions? I watched the you tube videos and they make it simple. The Bluetooth just keeps spinning and no set up comes across my phone? Can anyone help”
Answer This Question
1-3 of 3 Answers
Try turning both devices off for 10-15 seconds, then try it.
Sorry, there was a problem. Please try again later.Try turning your bluetooth off on your phone and powering down your Beats by Dr. Dre earphones or headphones. Turn your phone back on first, then turn on your Beats and follow the pairing steps for your device: https://www.beatsbydre.com/support/how-to/set-up-and-use-powerbeats3-wireless Sometimes a product update or reset can help. To update your Beats product, please use the Beats Updater to get the latest firmware: http://your.beatsbydre.com/#/download?locale=en-US Please review this resource to reset your Powerbeats 3 Wireless Earphones: https://www.beatsbydre.com/support/how-to/beats-reset-earphones
Sorry, there was a problem. Please try again later.1-800-MYAPPLE will get you to a trained AppleCare rep that can assist and document the issue for your Apple devices (Including Beats by Dr. Dre).
Sorry, there was a problem. Please try again later.
