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You can’t if it’s been purchased more that 14 days
Sorry, there was a problem. Please try again later.Hi, Mason, We here you. Making sure that the phone is properly placed to the charging stand might do a trick. Also, let us have our phone support be in touch with you for furthe assistance. Our support hotline can be found here: https://www.belkin.com/us/support-article?articleNum=55022.
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