Questions & Answers

Q: QuestionHow does the power bank turn on? Does it require a minimum current load to stay on? My existing power bank turns off since the connected device consumes very little current.

Asked 3 months ago by Anonymous.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer It will automatically turn on once there is a connected device is connected, and will turn off if it is on standby for too long. If you have any concerns, you may reach out to our team through our hotline: https://www.belkin.com/support-article/?articleNum=55022

  Answered 3 months ago by BelkinStaff

  
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Q: Questionwhat is "open Box" ?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi! Are you referring to a package you received that arrived open? If so, and your purchase was from Best Buy, please contact them directly for assistance with any order or shipping concerns. For support with your Belkin product itself, you can find our hotline here: https://www.belkin.com/support-article/?articleNum=55022.

  Answered 4 months ago by BelkinStaff

  
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Q: QuestionIs this compliant for carryon on airplanes by TSA.

Asked 4 months ago by Ginny.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi! We suggest checking with the airline prior to departure as regulations do change. Please note that Belkin products are properly marked to communicate the necessary details. Furthermore, the smaller capacity battery packs tend to have less restrictions. For a TSA-approved power bank guide. you may refer to this link: https://www.belkin.com/company/blog/tsa-approved-power-bank-travel-guide/

  Answered 4 months ago by BelkinStaff

  
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Q: QuestionIs this compatible with iPhone XR and iPad Air fifth generation?

Asked 7 months ago by Lor.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Yes it will.

  Answered 5 months ago by RangieVerified Purchase

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Q: QuestionCan this Belkin device support input voltage 110 to 240, and be used worldwide (dual voltage)?

Asked 8 months ago by KarinaA.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Rose Gold

• A:Answer We just took a recent trip to The UK and France and it worked without any issues. Just make sure that you have a converter with you that you can plug into the other countries outlets.

  Answered 5 months ago by Rangie

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Q: QuestionCan this portable charger charge a iPhone 14?

Asked 9 months ago by LorenaR.

• A:Answer Yes

  Answered 5 months ago by Rangie

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Q: QuestionIs the power bank compatible with iPhone SE?

Asked 11 months ago by yeahbudddyyyas.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Yes it is

  Answered 5 months ago by RangieVerified Purchase

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Q: QuestionCan this charge an iPhone 11pro?

Asked 11 months ago by Iphone11.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Yes it will.

  Answered 5 months ago by RangieVerified Purchase

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Q: QuestionCan this powerbank charge a Google Pixel phone and does it come with a brick that plugs into the wall?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer As long as your Google Pixel has a USB or USB-C plug the yes it will work. It does Not come with a brick or block. It comes with the charge cord.

  Answered 5 months ago by RangieVerified Purchase

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Q: QuestionIs this compatible with iPhone 16?

Asked 1 year ago by Kimber.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Yes it is. It has a USB-C port to charge.

  Answered 5 months ago by RangieVerified Purchase

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Q: Questionhow long would it take to charge my android cell phone

Asked 1 year ago by Anonymous.

• A:Answer I’m not sure about an Android, but it will charge our IPhones from dead to 50% in 40 minutes.

  Answered 5 months ago by Rangie

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Q: QuestionCan this also charge successfully an old Apple iPhone 7 with the USB ports as well on the go?

Asked 1 year ago by Sunoco72.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Yes

  Answered 5 months ago by RangieVerified Purchase

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Q: QuestionIs the warranty covered in india?

Asked 1 year ago by Rose.

• A:Answer Hi Rose! The Belkin BPB011 has a 2-year limited warranty in Asia Pacific Region-India, provided that it is bought directly from Apple store-India or from supported countries including United States. You may contact our support assistance team should you have further concerns regarding the product warranty and we will be glad to assist you further.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionCan the power bank be charged on a wireless charging pad?

Asked 1 year ago by SSL.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi SSL. The Belkin power bank (BPB011btWH) can only be charged through its USB-C port.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionDoes this power bank have a charge-through feature, meaning, while it is charging can it charge another device?

Asked 1 year ago by galadhremmin.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi galadhremmin. The Belkin power bank (BPB011) does not support pass-through charging.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionShould this "Fast Charge" an Android with C connection

Asked 1 year ago by Courious.

• A:Answer How many time can I charge my smart phone on one battery charge?

  Answered 1 year ago by Anonymous

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Q: QuestionIs this device compatible with a samsumg A54 phome

Asked 7 months ago by Roberto.

• A:Answer Roberto, as long as you have a USB or USB-C on one end that will plug into the charger then you should be good to use.

  Answered 5 months ago by Rangie

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