Questions & Answers

Q: QuestionIs the power bank compatible with iPhone 15?

• A:Answer Yes, the Belkin BoostCharge USB-C Portable Charger 10K Power Bank is compatible with iPhone 15.

Q: QuestionCan the power bank charge a tablet?

• A:Answer The power bank can charge a tablet.

Q: QuestionWhat is the battery capacity of the power bank?

• A:Answer The battery capacity of the power bank is 10,000 mAh.

Q: QuestionWhat is the battery capacity of the power bank?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Blue

• A:Answer The Belkin BoostCharge USB-C Portable Charger has a battery capacity of 20,000 mAh.

Q: QuestionHow long is the manufacturer's warranty on this power bank?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer This power bank comes with a 2-year manufacturer's warranty for both parts and labor.

Q: QuestionDoes this power bank come with a cable?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer Yes, a 6-inch USB-C to USB-A cable is included.

Q: QuestionHow many devices can be charged simultaneously with this Belkin power bank?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer The Belkin power bank allows for up to 3 devices to be charged at once.

Q: QuestionWhat type of battery is used in this power bank?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer This power bank uses a Lithium-ion battery.

Q: QuestionDoes this power bank have any safety features?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer Yes, it has overcharge protection for safety.

Q: QuestionWhat is the battery capacity of this power bank?

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer This power bank has a capacity of 5000 milliampere hours.

Q: QuestionCan this power pack charge a Apple 7 phone?

Asked 1 year ago by JJ.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi, JJ. The Belkin BPB011 only tested to work with the following devices: iPhone 16 iPhone 16 Pro iPhone 16 Plus iPhone 16 Pro Max Apple AirPods Apple AirPods Pro Apple AirPods Pro 2nd gen Google Pixel 6 Google Pixel 5 iPhone 15 iPhone 15 Pro iPhone 15 Plus iPhone 15 Pro Max iPhone 14 iPhone 14 Pro iPhone 14 Plus iPhone 14 Pro Max iPhone 13 iPhone 13 mini iPhone 13 Pro iPhone 13 Pro Max iPhone 12 iPhone 12 mini iPhone 12 Pro iPhone 12 Pro Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone SE 2nd Gen Galaxy S21 5G Galaxy S21+ 5G Galaxy S21 Ultra 5G Galaxy S22 5G Galaxy S22+ 5G Galaxy S22 Ultra 5G Galaxy S23 Galaxy S23 Plus Galaxy S23 Ultra Galaxy S24 Galaxy S24+ Galaxy S24 Ultra Galaxy Note20 Galaxy Note20 Ultra You may also check this lin to know more about this power bank: https://www.belkin.com/p/power-bank-10k20k/P-BPB011.html.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionWill it charge an older model iphone SE?

Asked 1 year ago by Julie.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Silver

• A:Answer Hi, Julie. The Belkin BPB012 power bank has been tested to work with the iPhone SE 2nd Gen.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionIs this compatible with the iphone 13 pro?

Asked 6 months ago by Sandy.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi Sandy! Yes. The Belkin BPB011btWH is tested and compatible with iPhone 13 Pro.

  Answered 6 months ago by BelkinStaff

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Q: QuestionIs this compatible for the iPhone 14?

Asked 10 months ago by LadyoftheLatte.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Silver

• A:Answer Hi, LadyoftheLatte. Yes, the Belkin BPB012 power bank is compatible with the iPhone 14.

  Answered 10 months ago by BelkinStaff

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Q: QuestionHow long does it take to charge?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Silver

• A:Answer Whatever it says in its Manual. 2-3 hours maybe a bit more.

  Answered 10 months ago by JairGVerified Purchase

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Q: QuestionDoes the Belkin - BOOSTCHARGE USB-C Portable Charger 10K Power Bank bear a mark confirming it is CCC compliant?

Asked 1 year ago by ERB.

• A:Answer Hello, ERB. Yes, the Belkin BPB011btBK carries the CCC compliance mark. For any additional assistance, please feel free to reach out to us at BelkinCares@belkin.com.

  Answered 1 year ago by BelkinStaff

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Q: QuestionWill this power bank also work with portable bluetooth speakers?

Asked 1 year ago by JeffO.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 20K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - Black

• A:Answer It should. It’s just a power supply so nearly anything connected to it will be powering and giving a charge to it. Best way to find out is to go ahead and connect them

  Answered 10 months ago by JairG

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Q: QuestionHow does the power bank turn on? Does it require a minimum current load to stay on? My existing power bank turns off since the connected device consumes very little current.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer It will automatically turn on once there is a connected device is connected, and will turn off if it is on standby for too long. If you have any concerns, you may reach out to our team through our hotline: https://www.belkin.com/support-article/?articleNum=55022

  Answered 1 year ago by BelkinStaff

  
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Q: Questionwhat is "open Box" ?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Belkin - BOOST↑CHARGE USB-C Portable Charger 10K Power Bank with 1 USB-C Port and 2 USB-A Ports & Included USB-C to USB-A Cable - White

• A:Answer Hi! Are you referring to a package you received that arrived open? If so, and your purchase was from Best Buy, please contact them directly for assistance with any order or shipping concerns. For support with your Belkin product itself, you can find our hotline here: https://www.belkin.com/support-article/?articleNum=55022.

  Answered 1 year ago by BelkinStaff

  
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