“I’m having display issues (blanking off and on) with my dual monitors after I got a new surface pro. I have a hdmi fc display port best buy essentials. Do I need an updated cable connector? If so how do I know which one?”
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It's possible that your current HDMI to DisplayPort cable isn't compatible with your new Surface Pro. - Check the Surface Pro's specifications: See if it has any specific requirements for DisplayPort cables (e.g., version, bandwidth). - Consider a certified cable: Look for cables certified by organizations like VESA or DisplayPort. These cables are guaranteed to meet specific performance standards. If you're still having issues: - Try a different DisplayPort cable: This will help isolate if the problem is with the cable itself. - Check your Surface Pro's drivers: Make sure your Surface Pro has the latest drivers installed. - Adjust display settings: Try adjusting the refresh rate and resolution settings for your monitors. If you're unsure which cable to choose, you can visit a Best Buy store for assistance. Our employees can help you find the right cable for your needs. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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