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Hi Mary, Sorry to hear about the trouble! You should definitely be able to use the QuietComfort 35 in this manner as long as the music is stored on your phone and not being streamed. If you are still having this issue we would be happy to help you out. To get in touch with our support team please visit: https://www.bose.com/en_us/contact_us.html Jeff - Bose Support
Sorry, there was a problem. Please try again later.on air plane mode it does seem to turn off bluetooth feature may have to turn back on
Sorry, there was a problem. Please try again later.If the head phone are mated to your phone you should have no problems. I used the with my iPhone 6 on a trip to Australia with no problems at all. Hope this helps.
Sorry, there was a problem. Please try again later.
