“Recently the right bud has not been connecting and i can't hear from it all. I've tried disconnecting and re-pairing with no success. What is the next step to resolve my issue? I've had these buds since spring of 2022”
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Try cleaning the terminal in the case, also you might not have them in right, but it really sounds like you should take magnifying glass and see if something is blocking it from charging it It could also mean you need a new charging case
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