Questions & Answers

Q: QuestionDo they block boat and 18 wheeler motor noise?

Asked 3 months ago by QuietCajun.

• A:Answer The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They perform especially well against steady, low‑frequency sounds like engines. That means they can significantly reduce the rumble from boat motors and 18‑wheeler trucks.

  Answered 3 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the headphones compatible with iPhone 16

Asked 4 months ago by Ray.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) are fully compatible with the iPhone 16. They connect seamlessly via Bluetooth 5.3 for a stable and efficient wireless experience.

  Answered 3 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo they have a mute feature for conference calls?

Asked 4 months ago by FedUP.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) do not have a mute function built into the headphones themselves for conference calls. While you can manage volume, playback, and pause directly from the headphones, muting the microphone must be done through the connected device or conferencing app (such as Zoom, Teams, or Google Meet).

  Answered 4 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this special avaible in store at boca raton

Asked 4 months ago by nuno.

• A:Answer yes

  Answered 4 months ago by GREGSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many microphones does the headphones have? What is the quality of phone calls, both calls going out and calls received on TEAMS or any other online meetings?

Asked 5 months ago by indygal.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer 2

  Answered 4 months ago by GREGS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the size of the carrying case?

Asked 6 months ago by Cynthe.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Thank you so much for your question, we truly appreciate it! We understand that you’re asking about the size of the carrying case for the Bose QuietComfort Ultra Headphones (2nd Gen). While we don’t have the exact measurements of the case itself, the size of the case is generally based on the dimensions of the headphones. For reference, the Bose QuietComfort Ultra Headphones (2nd Gen) measure: 8" H x 6½" W x 2" D (20.3 cm x 16.5 cm x 5.1 cm)

  Answered 6 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the white color discolor with use? Start to yellow over time?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer No, Very easy to clean

  Answered 5 months ago by ViperhalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre they sweat resistant?

Asked 6 months ago by Joce.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) are not sweat‑resistant or water‑resistant. They are designed primarily for everyday listening and travel, rather than for workouts or heavy physical activity. If you’re looking for a Bose product that is suitable for exercise, we recommend considering options such as the Bose Ultra Open Earbuds or the Bose QuietComfort Ultra Earbuds (2nd Gen), both of which are built with sweat and weather resistance.

  Answered 6 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo open box sold as excellent like new have manufacturers warranty

Asked 6 months ago by Rob.

Q: QuestionDOES IT WORK WITH THE SURFACE PRO 12. WHAT COMES INTHE BOX ? DO I NEED TO BUY ANYTHING ELSE

Asked 6 months ago by COMPATIBLE.

• A:Answer yes it will work via bluetooth or with the usb c cable that is included with the headphones . you don't need to buy anything else !

  Answered 6 months ago by JayyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use with Siri a.k.a. your Apple phone with them to turn up and lower volume and skip next song?

Asked 7 months ago by Lp.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer yes these headphones should work with your iPhone while they are connected via Bluetooth. Calls and playback controls are supported through Siri when the headphones are paired and you invoke Siri on the phone. How It Works The headphones don’t have Apple’s Siri built in, instead, they trigger your iPhone’s Siri over Bluetooth when you use the voice assistant shortcut or say “Hey Siri if that makes sense

  Answered 6 months ago by Jayy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these compatible with ps5?

Asked 7 months ago by Ps5.

• A:Answer The Bose QuietComfort Ultra Headphones (2nd Gen) are compatible with PS5, but you’ll need either a wired connection to the controller or a Bluetooth adapter for wireless use. Direct Bluetooth pairing with the console isn’t supported.

  Answered 7 months ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you connect them to a smart tv

Asked 8 months ago by Benny.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer As long as your smart TV has bluetooth you can

  Answered 8 months ago by JayT

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I test this model at South Bay Center?

Asked 8 months ago by Anonymous.

• A:Answer Hi there, it’s not guaranteed that you’ll be able to try this at the South Bay Center, as it depends on the store’s policy. You can contact them directly to check if it’s possible. If not, we recommend taking advantage of our 90‑day risk‑free trial for the Bose QuietComfort Ultra Headphones (2nd Gen) when purchased directly from our website. Here’s the link: https://bose.life/4rl3PR8 If you need anything else or have more questions, feel free to reach out to us through this link: http://bose.life/globalsupport Jelyn - Bose Customer Support

  Answered 8 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo they have a built-in 🎤

Asked 8 months ago by Santa.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet

• A:Answer Yes it has a few mics and in my experience Bose has some of the best mics for headset on the market.

  Answered 8 months ago by JayT

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionAre these truly wireless (Bluetooth or LAN), or do they connect to a USB dongle?

Asked 8 months ago by KBai.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Can do bluetooth or usb-c cable for lossless audio

  Answered 3 months ago by br9503

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the warranty for the open box?

Asked 8 months ago by Francis.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet

• A:Answer Same as if you were purchasing them brand new , most of the time 1 year from manufacturer and you can always add best buy protection or if purchased on card you may get extended warranty depending on the card you use.

  Answered 8 months ago by JayT

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I be able to connect to my laptop for zoom presentation in a noisy place?

Asked 9 months ago by Vincent.

• A:Answer Yes, they are amazing in a noisy environment

  Answered 9 months ago by TamaraS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will the Midnight Violet and Driftwood Sand colors be available?

Asked 10 months ago by gslmech.

• A:Answer They are now available

  Answered 9 months ago by TamaraS

  • 
  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question