“I installed the new cartridge, but the printer couldn't sense the new cartridge. What could be the problem?”

1-2 of 2 Answers

• I had this problem, search online you need to reset machine, it thinks it on the old empty toner.

  Answered by EdawrdH 3 months ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• We understand you are experiencing issues with your Brother machine not being able to detect the cartridge. We'd would love to hear more details in order to better assist you. Please contact the Brother USA support team at: https://www.brother-usa.com/support

  Answered by Brother 10 months ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.