Questions & Answers
- Model:
- MFC-J497DW
- |
- SKU:
- 6239806
Highly rated by customers for: Print Quality, Ease of use, Price
Page Showing 261-280 of 367 questions
Q: Questionwhat ink cartridge does printer model MFC-J497DW use?
Asked by extraink.
- A:Answer https://www.bestbuy.com/site/brother-lc3013bks-xl-high-yield-ink-cartridge-black/6239568.p?skuId=6239568 https://www.bestbuy.com/site/brother-lc30113pks-standard-yield-3-pack-ink-cartridges-cyan-magenta-yellow/6239629.p?skuId=6239629
Answered by TScan
Q: QuestionDo you have to subscribe to their ink program?
Asked by Kate.
- A:Answer I know I have the option of joining the ink program and, I haven't.
Answered by Tess
Q: QuestionCAN I USE A DIRECT LINE CONNECTION TO THE COMPUTER TO PRINT OR IS IT ONLY WIFI
Asked by TOM.
- A:Answer You can direct connect using a USB cable (sold separately).
Answered by Chris
Q: QuestionWill this printer print A2 envelopes?
Asked by Trisha.
- A:Answer This printer will print on any envelope that can fit in the tray. It isn't the printer that controls that, it is the settings on your computer. In word, I print envelopes. In the print box which opens for me to input data there is an options radio button. If I click that, there are a plethora of preset sizes. A2 is not there so you pick "custom" and put the exact size of the envelope and you are ready to go.
Answered by MD1951
Q: QuestionCan I print connecting my phone with the USB cable and not having the printer connected to any wifi or network?
Asked by Luisao2000.
- A:Answer Yes!
Answered by Feen
Q: QuestionIs this printer compatible with an hp lap top?
Asked by Corker.
- A:Answer It connects via USB port. As long as your laptop has one and your laptop has the ability to print it will work
Answered by MD1951
Q: QuestionIs this a printer scanner and copier all in one
Asked by Mari.
- A:Answer Had to get Geek Squad to do final setup. Instructions for Initial Setup are lousy! The instructions are written on a large 14" x 20" paper and are mostly written for computer/printer wi-fi data exchange. If you don't mind exposing your personal data to hacking from your Router, that's OK. I use a more secure setup, which I will not reveal here and use USB cable for Computer/Printer data exchange. Brother does not provide a printed Users Manual with the Printer! They want you to go on-line. The slight cost difference would be much better and less prone to wrong optional choices. In my case, I was off by 4 of 41 settings. In the process of logical choices, many settings leave a question as to what the titled selection means, what would be the effect, and how each would interact with other choices.
Answered by PassportUltra
Q: QuestionCan we do fax
Asked by Nish.
- A:Answer If you look at the picture of the item, it has a fax button on you can clearly see
Answered by MD1951
Q: QuestionI do not have a CD-ROM drive on my MAC. Can the printer be installed via a link from your website?
Asked by Aromagirl.
- A:Answer We did not use a cd to get the printer going. We did it through brothers website. It works great.
Answered by PP1979
Q: QuestionDoes it scan to file? And can I set it up with a usb cord instead of wireless?
Asked by bspaneyes.
- A:Answer Any printer will scan to a file. It will save in a directory on your computer. It can be set up wireless or direct USB
Answered by MD1951
Q: Questionwhat is the number for replacement cartridges?
Asked by noonoo.
- A:Answer This printer will send you constant notifications that the toner is low - even though it is not. They even put a chip in each ink cartridge to count the number of prints so that they automatically break the printer until you buy a new ink cartridge - even if you have ink left in the cartrige. It is so obvious that they are holding you hostage to buy more ink - I will absolutely never ever buy another brother product. Absolute deception at it's worst
Answered by brteristheworst
Q: Questioncan this print directly to cd/dvd
Asked by leo.
- A:Answer No, the MFC-J497DW can not print directly on CD/DVD.
Answered by Brother

Q: QuestionDo I need to buy a separate usb cord or other than the electrical plug is this printer completely wireless ? Thanks in advance
Asked by Lovemydoxies.
- A:Answer You can use wireless only, however, my 3 Brother printers I used that on printed extremely slow. I now use a USB connection and it is fine, short of printing a #10 envelope which takes an eternity wireless or USB connected
Answered by MD1951
Q: QuestionIs this printer compatible with the Mac OS X 13? Are there any monochromatic Brother AL- IN-ONE inkjet printers that cost about $50 that are compatible with Mac OS X13?
Asked by Anonymous.
- A:Answer Yes, MFC-J497DW is compatible with Mac OS X 13. Here is a link with available All-in-One Black and white printers. https://www.brother-usa.com/black-and-white-printers#sort=%40productcatalogaverageoverallrating%20descending
Answered by Brother

Q: QuestionCan the printer be used with Goggle Chrome?
Asked by Lens.
- A:Answer We don't currently offer Google Chrome OS-compatible printer or scanner drivers. However, you may print to your machine using the Google Cloud printing feature. Refer to how to "Register and Print using Google Cloud Print", for your model. We don't offer support for scanning to your Chrome OS device or Chromebook.
Answered by Brother

Q: QuestionWill ink from NFC-J485DW FIT THIS PRINTER. THEY LOOK EXACTLY ALIKE?
Asked by Wheeler.
- A:Answer LC3011 & LC3013 ONLY
Answered by Mikki
Q: QuestionCan this machine used as a "copier"?
Asked by BillyBassoon.
- A:Answer Yes, MFC-J497DW All-In-One allows you to copy.
Answered by Brother

Q: QuestionIs this fax also?
Asked by Anonymous.
- A:Answer Yes, MFC-J497DW is a fax machine also.
Answered by Brother

Q: Questiondoes this printer print on printable cd/dvds?
Asked by cuca.
- A:Answer No, MFC-J497DW can not print on printable cd/dvds.
Answered by Brother

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