“Hi - I just purchased a new one and the timer dial on the left does not move. It heats but never shuts off. If I set it to 10 minutes, 20 minutes later it will still be on 10 minutes. Any advice? Thanks!”

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• Take it back. Ours moves and shuts off.

  Answered by RobM 5 years ago

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• You should contact warranty support.

  Answered by deep 5 years ago

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• Wish I could help but my son bought it and took it with him (he is in US Airforce stationed in SC)

  Answered by Piotr 5 years ago

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