“Why does cyber power reply to every question with a generic "if you have a question please call us" instead of just answering our questions? That shows me what you think of my time. How bout trying to provide an actual answer? Scummy”
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When you do contact them, they are still unhelpful. I purchased this for my son in December. Unboxed Christmas Day and had freezing and lag issues ever since. Called cyberpower and they just give unhelpful stock answers and Bestbuy have said that I need to but the geek squad help program for about 180 a year before they can help, despite the fact that it is brand new and I also bought the 3 year warranty. A complete mistake on my part - I will never buy a pc from walmart or a cyberpwer machine again...
Sorry, there was a problem. Please try again later.It is difficult for them to answer questions because all the parts inside the computer will vary from build to build.
Sorry, there was a problem. Please try again later.Thank you for reaching out. In order to know more about the PC we need a serial number, that will tell us what parts are inside the PC since motherboards included with this system may vary depending on what was currently available at the time the PC was built. If a serial number cannot be provided then our sales team can help and you can contact us at your earliest convenience for further assistance on this matter; we're always happy to help. Sales: (800)707-0393 sales@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30 AM - 5:30 PM PST
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