Questions & Answers

Q: QuestionI would like to purchase the Dash/Rear Camera Installation for another. It wants to send the digital email to me since i am logged in. Can i forward that to my sisters email so she can get the installation completed in her location thats far away from me.

Asked 5 months ago by Mary.

Q: QuestionI'd like to purchase and install a Radio/GPS 7" in dash system in my 2003 Town Car which includes Front & Rear Cameras. I've seen a couple of them on Amazon which I like, however, I want to make sure they can be installed. Can I speak with b/4 buying?

Asked 5 months ago by CharleyMan.

Q: QuestionCan you do a mirror dash cam on a 2026 kia sportage ex

Asked 5 months ago by Marcus412.

Q: QuestionI have a Camera along with wiring for cigarette lighter plug . is this ok ? 2017Lexus es350 , can i come down to Simi Valley store to see how they will install this camera before i decide. Thank you , Brian

Asked 6 months ago by Bhorn.

Q: QuestionDo you install units purchased from other than Best Buy?

Asked 6 months ago by Midge.

• A:Answer Yes, they installed a front and rear dashcam that I bought online from another seller.

  Answered 6 months ago by YessiVVerified Purchase

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Q: QuestionWho do you call to set up the appointment?

Asked 6 months ago by AJ.

• A:Answer When you buy the item online they will send you an email with all the details such as how to set an appointment online or who to call.

  Answered 6 months ago by YessiVVerified Purchase

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Q: QuestionWe bought a Wireless Carplay with back up camera where the camera needs to be mounted, the cord run to the front display and a red wire attached to a back up light. Can Best Buy install this?

Asked 7 months ago by RK1964.

Q: QuestionDASH CAM installation with HARDWIRING on a HYBRID CAR. I have a 2026 Toyota Grand highlander Hybrid and wanted to know if you guys are certified to work on HYBRID car. My 2026 Toyota is similar to 2025 Grand highlander Hybrid

Asked 7 months ago by Zak.

Q: QuestionWhy would a retail store have a Q&A section and not answer the questions, especially from a handicapped person? It looks like a major failure for Best Buy. Shameful.

Asked 7 months ago by puzzled.

Q: QuestionI drive a Toyota Sienna Hybrid Mobility van. I am the driver & I use a wheelchair. If I bring my car in for an install, can I drive right into the repair bay? There is no seat for a driver on your team once my wheelchair is out.

Asked 9 months ago by jeremyprescott.

• A:Answer They had me drive my car into and out of the service bay myself.

  Answered 7 months ago by customer

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Q: Questionall of these questions are good. please answer them. I have the same questions

Asked 9 months ago by CD.

Q: QuestionWill you install a dash cam (front & rear) that was not purchased in your store? It is a FITCAMX HD2-MC888 Dash Cam for the 2024 Ford Mustang (S650, 7th Gen).

Asked 10 months ago by Walter.

• A:Answer I received my dash cam as a gift and they installed it no questions asked about its source.

  Answered 7 months ago by customer

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Q: QuestionIs the price for Hardwire installation or just the basic Cigarette lighter charger installation? Also, how long will it take for the installation? Will I have my vehicle the same day? I have purchased the Lamtto DC21 and looking to have it installed.

Asked 10 months ago by Simon.

• A:Answer It included hardwiring my dash cam to the fuse box. They quoted 1.5 hours to install my front and rear cameras and the hardwire kit in my small SUV, and it ended up taking about 1 hour 15 minutes. I waited in the store for the work to be done.

  Answered 7 months ago by customer

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