“How discrete are Geek squad workers? Do they look at our private files when recovering data from external hard drives?”
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Hi there. Thank you so much for your question! Geek Squad agents are held to very high standards regarding client privacy. They are not to look into private files while performing data transfers, recoveries, etc. I hope this helps out. If you have any specific questions with this, we'd love to hear it. You can reach out to your local Best Buy's Geek Squad or call us at (800) GEEK-SQUAD or (800) 433-5778.
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