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Not sure about an USB, but I would be surprised if they couldn't. They just retrieved files and photos from my broken external hard drive - but it cost me $600.00 to do it and that included a discount because I have a Greek Squad Membership. And I was lucky they told me because I was at second level of being able to get the information retrieved before it had to go out to there engineer Department which at that point would have cost me $1,500. I had 10 years worth of pictures on that external hard drive they retrieved almost 8,000 pictures and other data. Will not let that happen again will replace external hard drives every five years as well as put photos on a thumb drive as well and that's what they recommend that you store valuable data and pictures on two separate devices
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