“Has anyone had problems with the initial charge? I have tried charging this device on two separate computers and with a universal plug in the wall. It has not charged at all and the red light stays steady but has yet to change to blue after an OVERNIGHT charge. Did anyone else have this problem?”
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1-7 of 7 Answers
My 2 chargers have never gone to a blue light, but it does charge both my cell phone and i pad. Try charger with no lights on.
Sorry, there was a problem. Please try again later.I first purchase 2. Mine charged but my husband's didn't. I know my cord was good so I tried it on his and it worked so I returned his and got another one which works this time.
Sorry, there was a problem. Please try again later.Mine will change to blue. Unfortunately, it will not charge my phone or tablet.
Sorry, there was a problem. Please try again later.It worked great for me
Sorry, there was a problem. Please try again later.If I'm not mistaken there must be something wrong with the charger itself. I would return it to the store
Sorry, there was a problem. Please try again later.No Mine charged 1st time every time
Sorry, there was a problem. Please try again later.Be sure to try charging in different outlets to see if you get different outcomes. It should only take a few hours to charge. If it continues to have issues I would recommend taking the product and receipt into Best Buy to the Geek Squad counter for warranty evaluation.
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