“Can this vacuum clean through thick and thin rugs?”

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• Yes

  Answered by Chanelgirl777 5 years ago

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• Hi there, this is Kelly with Dyson. Dyson ball upright vacuums - including Dyson Ball Animal 2, have an active base plate which self-adjusts to create optimal contact with every floor type. This reduces air leaks and retains more suction power at the cleaner head. Dyson cleaner heads have been designed to maintain optimal contact with flooring to help ensure the best performance across both hard floors and carpet. As a result, while we don't expect problems to occur and experiences can vary from home to home, some high pile carpets may fill in the cleaner head resulting in an airtight seal. You may prefer one of our V10 or V11 cord-free models, that features adjustable suction, as well as having a suction control slider built in to the cleaner head. Best wishes, Kelly Dyson Customer Support

  Answered by DysonProductExpert 5 years ago

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