“Hi, I just received my fusion vacuum, I tried it for the first time, but the problem is , it’s getting really hot on the bottom, i think it’s not supposed to be like that.”
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Hello Ruiza, this is Kelly with Dyson. While it would be common to feel warmth coming from the ball, as the exhaust will be at the feet, it should not be getting hot. We would value the opportunity to go over your machine with you to help ensure that your Dyson Ball Multi Floor is performing as intended. Please feel free to reach out to us directly at [email protected] and we will be in touch. Best wishes, Kelly Dyson Customer Support
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