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Our vacuum does not fall over. It is stable.
Sorry, there was a problem. Please try again later.Hello there, this is Kelly with Dyson. Thank you for your interest in the Dyson Ball Multi Floor upright vacuum. Upon your first few uses with this upright, the hose may seem stiff, but the more it's used and stretched, the more pliable it will be and the less likely you'll have any issues with the vacuum tipping over. That being said, we'd never expect any issues to occur with your Dyson and we do back your new machine from an authorized retailer with a free 5-year guarantee. Best wishes, Kelly Dyson Customer Support
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