Questions & Answers

Q: Questionhow many modes? Like can I use just the purifier mode? Or does it need to be cool and air purifier at the same time?

Asked 9 years ago by kbiscuitt.

• A:Answer There is no purifier mode but if you put the fan to the lowest level then it should work without the fan turning on

  Answered 8 years ago by KacyVerified Purchase

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Q: QuestionWhere is the Dyson - Pure Cool Link Tower Air Purifier made?

Asked 9 years ago by vc.

• A:Answer Hi Vc, This is Carissa with Dyson. Today, manufacturing facilities are located in Malaysia and Singapore. But our Research and Development facilities remain in Malmesbury in the UK where we now employ more people than ever before. There are 4,200 people employed in Malmesbury.

  Answered 9 years ago by DysonProductExpert

  
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Q: QuestionWill this fan cool down a small room?

Asked 4 years ago by Mike.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer In my experience unless you are directly in front of it, it doesn’t cool down well at all.

  Answered 4 years ago by Jezzly

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Q: QuestionCan I operate a humidifier in the same room which also is running the Dyson unit?

Asked 5 years ago by Keep.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hi there, this is Kelly with Dyson. While you can use a humidifier in the same room as a Dyson purifier, any water impurities can affect your air quality readings, which in turn can affect machine performance. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWhat are all the difference from the TP 01 model?

Asked 5 years ago by Nancy.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hi Nancy, this is Kelly with Dyson. The TP01 is our Pure Cool tower, and the TP02 is the Pure Cool Link tower. The only difference between the two machines is that the TP02 features WiFi capability, to connect to the Dyson Link app. Performance in terms of air cooling and purification would be the same. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: Questionhow to adjust temperature

Asked 5 years ago by Nam.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hello Nam, this is Kelly with Dyson. The Dyson TP02 Pure Cool Link tower is a purifying fan. Unlike our purifiers that also offer heat control, and the ability to adjust the machine to heat to a target room temperature, the temperature cannot be changed on our cool units. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionCan you provide any decibel ratings for the various speeds? The "night-time" feature sounds great, but how quiet is "quiet"?

Asked 6 years ago by Tai.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hello Tai, this is Kelly with Dyson. The noise level on the Dyson TP02 Pure Cool Link is 63 dBA. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionWill this purifier also remove scents from a candle or diffuser? I've heard that smoke from a candle will shorten the life expectancy of the filter.

Asked 6 years ago by Tl.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hello TI, This is Miella from Dyson. The Dyson TP02 Pure Cool Link purifier will indeed filter scents in the air so we do not recommend using it at the same time as a diffuser (or scented candle) Hope this helps! Miella Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionCan this be used as a fan only?

Asked 6 years ago by Bamais01.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hello HondaMan, This is Miella from Dyson. The TP02 Pure Cool Link is indeed a fan only, but the purification aspect will always be on when the machine is on. Hope this helps! Miella Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionWhat is the power source?

Asked 6 years ago by Dysone.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer Hello Dysone, This is Miella from Dyson. The machine is corded and power comes from a direct connection to the wall outlet plug/electricity in your home. Hope this helps! Miella Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionIs it quiet?

Asked 8 years ago by Jan.

• A:Answer It depends on what level you have it at. The levels are 1 to 10. It's really quiet when it's at level 1 and as you turn it up, it gets louder but nothing too crazy.

  Answered 8 years ago by OrlandoVerified Purchase

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Q: QuestionI have an African grey and he has a lot o dander. Would I have to Chang filters more offtend

Asked 8 years ago by Zelda.

• A:Answer No. My pets shed a lot. You'll have to be okay with the app reading 'Poor Air Quality' frequently until it has had good time to clean the air. The filter is large and has lots of surface area, so you'd be hard pressed to clog the filter.

  Answered 8 years ago by JayD9Verified Purchase

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Q: Questionhow tall is the unit

Asked 9 years ago by james.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

• A:Answer About 3.5 ft. We have on a stool at the foot of our bed.

  Answered 8 years ago by VickiVerified Purchase

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Q: QuestionWhere is the fuse located in my Dyson cool/ heating air purifier?

Asked 2 years ago by Tamerae.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

Q: QuestionWhere is the fuse located in my Dyson cool/ heat air purifier? Purchased in 2021

Asked 2 years ago by Tamerae.

This question was asked about the related product: Dyson - TP02 Pure Cool Link Tower 800 Sq. Ft. Air Purifier - Iron, blue

Q: QuestionWho is stupid enough to buy a $500 fan that also has filters that cost an additional $70? Fools.

Asked 3 years ago by Notafool.

• A:Answer Hi there, this is Kelly with Dyson. If you have any product questions about the Pure Cool Link TP02 we can help with, feel free to get in touch with us at [email protected]. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionWhat is the difference between this and the TP01? Thank you!

Asked 3 years ago by DaEll.

• A:Answer Hi there, this is Kelly with Dyson. TP01 does not have WiFi connectivity, while the TP02 does. Other then that, there is no difference in performance, air flow speeds, or how well the device will purify the air. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionWill this remove cat hair and cat dander from the air?

Asked 3 years ago by EMomma.

• A:Answer Hi there, this is Kelly with Dyson. The TP02 Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionWill it remove odor from the air?

Asked 3 years ago by Carol2.

This question was asked about the related product: Dyson - Pure Cool Link - TP02 - Smart Tower Air Purifier and Fan - Ir/Sil

• A:Answer Hello, this is Amanda with Dyson. Dyson Purifiers remove gases and odors and capture 99.97% of allergens and pollutants 0.3 microns in size. If you have further question, please feel free to contact us directly at [email protected]. Best wishes, Amanda Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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