“I'm trying to run a Series S on the monitor but I can only get 120fps 1080p or 60fps 1440p. I'm unable to run 120fps 1440p.”

This question is for: Element Electronics - Element 27" IPS LED 1440p QHD FreeSync 165hz 1ms Gaming Monitor - Black

Asked by Andersen 3 years ago

1-2 of 2 Answers

make sure you are using the hdmi 2.0 port and not the hdmi 1.2 port. if you use the hdmi 2.0 port, you should be able to set your console to 1440p/120hz.
Answered by DanielR 3 years ago
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Hello and thank you for your question. In order to support 1440p at 120hz with an Xbox Series S, you must use an HDMI 2.1 cable. Unfortunately, this Element gaming monitor only supports HDMI 2.0, meaning your game play can be either 1440p at 60Hz or 1080p at 120Hz.
Answered by Element Expert 3 years ago
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