A:AnswerI also had this same issue and the key was patience, if i left it on the charger overnight i always woke up with it fully charged. I dont know what the technical issue is but it takes a while to start actually charging. In my experience 1 hr+ sometimes, sometomes less
A:AnswerMine did not charge out of the box, either. Try using it to charge something first...I also used the front “input” and a cord I already owned as the “trapezoid” cord was not included.