Questions & Answers

Q: QuestionIs this a downdraft cook top?

Asked 8 months ago by Cooktop.

• A:Answer Hello there. Thanks for reaching out to us. No, this Cooktop does not feature downdraft ventilation. - Maria

  Answered 8 months ago by FrigidaireSupport

  
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Q: QuestionThe cut out in my kitchen is 28.5 X 19.5 inch and hight of cut out is 5.5 inch. The hight of black stove is 2 7/16 but the stainless steel is 7 1/2 inch. Could you please explain if I can use the black stove in my kitchen or not?

Asked 1 year ago by Far.

• A:Answer Hi there, Far. Good day! To determine if the Frigidaire 30" Gas Cooktop FCCG3027AB will fit in your kitchen, let's break down the measurements you provided: Cutout dimensions in your kitchen: Width: 28.5 inches Depth: 19.5 inches Height: 5.5 inches Stove dimensions: Height of the black part: 2 7/16 inches Height of the stainless steel part: 7 1/2 inches To fit this cooktop, you would need to adjust both the width (increase to 30 inches) and the height (at least 7.5 inches) of the cutout. If making these modifications is not possible, this cooktop won't fit properly in your kitchen. - Maico

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs there a cover for this cooktop? (make an extra prep area)?

Asked 1 year ago by Daletoday.

• A:Answer Hi there, our valued customer! Unfortunately, we do not have cover accessories on this model. -Chris

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionWe are having problems with the weight of the grills. Heavy is good for cooking but too heavy is a showstopper. My wife cannot lift the grills on many cooktops on display in the stores. Does this one have heavy drills?

Asked 2 years ago by John.

This question was asked about the related product: Frigidaire - 30 in. Wide 4 Burners Built-In Gas Cooktop - Stainless Steel

• A:Answer Hi there, valued customer! Thank you for reaching out to us regarding your inquiry. Yes, the grills are heavy, but it can still be lifted. - Jessica

  Answered 2 years ago by FrigidaireSupport

  
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Q: Questionwhat is the composite of the surface? i.e. like porcelain-enameled does it offer auto reignition?

Asked 2 years ago by sam.

• A:Answer Hello, sam. We appreciate your inquiry. The Frigidaire gas cooktop features a cooktop surface that is typically composed of a durable material such as porcelain enamel, tempered glass, or stainless steel. These materials are commonly used on cooktop surfaces due to their resistance to heat, stains, and scratches. The grate material of this model is cast iron with a grate quantity of 2, and the grate style is continuous. We hope this information helps! - Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDoes this unit need an electrical connection to work?

Asked 2 years ago by Jewels.

This question was asked about the related product: Frigidaire - 30 in. Wide 4 Burners Built-In Gas Cooktop - Stainless Steel

• A:Answer Hello, Jewels. We appreciate your inquiry. Gas cooktops typically do not require an electrical connection to operate. They use natural gas or propane as a fuel source, and the flames are ignited manually with a match or a built-in igniter. However, some modern gas cooktops may have electronic ignition systems that require a small amount of electricity to ignite the gas. These ignition systems usually run on a battery or plug into a standard electrical outlet, but they are not necessary for the basic functioning of the cooktop. If the electronic ignition system fails, the gas cooktop can still be lit manually. We hope this information helps! - Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionCan you explain to me how the black and white are 2 7/16 depth but the stainless of the exact same model is 7 1/2? Which is correct because my space cannot fit more than 3 3/4

Asked 2 years ago by TraceyS.

• A:Answer Thank you for reaching out to us, Jerico. The model number of the stainless steel is FCCG3027AS and has a depth of 21". - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDoes this stove top come with a downdraft van

Asked 2 years ago by Nan.

This question was asked about the related product: Frigidaire - 30 in. Wide 4 Burners Built-In Gas Cooktop - Stainless Steel

• A:Answer Hi, Nam. Thanks for reaching out to us. Yes, this cooktop comes in with a downdraft. We hope this information helps. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: Questionhow do grates come off, hinged or free lifting, and are they dishwasher safe?

Asked 2 years ago by micasita.

• A:Answer Hello there! Thank you for reaching out to us. The grates come through lifting. Cooktop grates are dishwasher safe but we strongly recommend hand washing. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionHow durable are the knobs? All I read is they break within a few months. Then correspond privately with the question. That doesn't help me. Help me are there replacemrnts available? are they better? The last knobs lasted 20 years

Asked 3 years ago by Jim.

• A:Answer Hello there, Jim. The knobs on our cooktops are durable. Most of the time, the knobs got broken or loose because of impact. And yes! We have replacement knobs available. -John.

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionDoes it come with a propane conversion kit?

Asked 3 years ago by Jo.

• A:Answer Hi, Jo! The Propane Conversion Kit is Included. ~ Christy

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionIs it easy to clean? Versus stainless steal.

Asked 3 years ago by husband.

• A:Answer Hi, husband! The cleaning tips are similar, please see page 15 in the Use and Care Guide for the best way to take care of the appliance. -Bianca

  Answered 3 years ago by FrigidaireSupport

  
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Q: Questionhi are the knobs made of plastic or stainless steel?

Asked 3 years ago by troy.

This question was asked about the related product: Frigidaire - 30 in. Wide 4 Burners Built-In Gas Cooktop - Stainless Steel

• A:Answer Hi, Troy! The knobs have a stainless steel coating to match the rest of the cooktop. ~Ashton

  Answered 3 years ago by FrigidaireSupport

  
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Q: Questioncutout dimensions

Asked 3 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 30 in. Wide 4 Burners Built-In Gas Cooktop - Stainless Steel

• A:Answer Hello there! Thanks for your question. You can learn about this cooktop’s cut-out dimensions by visiting the Interactive Tour and Documents” section listed on the page and selecting the “Specification” data sheet. Let us know if you have any additional questions; we can be easily reached via phone or chat on our website. -Derrick

  Answered 3 years ago by FrigidaireSupport

  
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