“My model JES0736 apparently runs continuously without inputting any time.door is closed and it is running with no countdown clock...buttons appear to be frozen...any idea? 18 years old with very limited use per day.”
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Hello- Thanks so much for checking with us. We are so sorry to hear you are having this issue with your microwave. We recommend unplugging the microwave when it is not in use. Considering the age of the microwave, we would recommend replacing it with a new model. Note: If your microwave is only 18 days old, we recommend exchanging it for a new model. If you have any additional questions, please feel free to reach out to us via a private message on Social Media. Thank you! Joyce@GEA
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