Questions & Answers

Q: QuestionCan you replace and install my over the range Kenmore microwave model number 790-803233 10 ?

Asked 1 year ago by Bob.

• A:Answer All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. -- For questions regarding professional installation, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace model JVM3160DF1WW and want to use the same wall mounting holes and upper cabinet mounting holes. The microwave does not vent externally. Can I buy a JVM3160DFWW and expect the mounting holes to line up?

Asked 1 year ago by Rodders.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer It is always recommended to use the hardware and brackets that come with your new microwave, as they are updated as the units are updated.

  Answered 11 months ago by GE Answers

  
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Q: QuestionIs this a "ventless" Microwave, because I can't put a vent up thru the ceiling?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Inside vent, yes

  Answered 1 year ago by Wyo1954

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Q: QuestionHi, I need to replace a Kenmore over the range microwave model # 790.80323310 and need to know if this GE 1.6 Cu Ft. will fit. Thank you!

Asked 1 year ago by DeeDee.

• A:Answer Yes, this microwave will fit in the space of your Kenmore microwave. You will need to use the hardware and brackets that come with your new unit. We appreciate you choosing GE Appliances!

  Answered 11 months ago by GE Answers

  
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Q: QuestionWould this be a compatible replacement for my 1997 spacemakerxl model jvm1340ww02?

Asked 1 year ago by jvm1340ww02.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, we can confirm that this would make a great replacement for your prior Spacemaker model. They both have similar capacities and features and are designed to fit into a 30" wide cabinet opening. However, it is important to note that this model JVM3160DFWW has a slightly larger depth of 15-9/16” compared to your prior model’s depth of 14”.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this come with the mounting bracket?

Asked 1 year ago by LINDA.

• A:Answer Yes, the mounting bracket is included with the unit.

  Answered 11 months ago by GE Answers

  
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Q: QuestionThe time on my microwave is flickering and hard to read. Have only had for a year and it recently started doing this. Amy way to fix it?

Asked 1 year ago by Lisam.

• A:Answer We're sorry to hear that you're having trouble with your microwave. You can try unplugging the microwave oven and/or replace fuse or reset the circuit breaker. If that doesn't work, service may be needed. You can schedule an appointment with one of our technicians by calling (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.

  Answered 1 year ago by GE Answers

  
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Q: Questionwhat buttons to push to cook something for 2.30 min.

Asked 1 year ago by Anonymous.

• A:Answer You can press 2 and Start for two minutes. Immediately after the microwave starts heating press the "Add 30 Secs" pad. This will add 30 seconds to your original entry. You can also press Cook Time, 2, 3, 0 and Start. Either way will set the microwave to heat for 2 minutes and 30 seconds.

  Answered 1 year ago by GE Answers

  
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Q: Questionoweners manual jvm61753k655

Asked 1 year ago by jim.

• A:Answer We know how important the manual can be, and we have that available on our GE Appliances when you look up the model number and go to the product page.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace an Amana Radarange MVH320w/01 and concerned about the height sizing. What over the range MW would work to replace this?

Asked 1 year ago by TonyP.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer We encourage you to measure your existing microwave and compare those dimensions to our model microwaves as we do not have specifications or dimensions on the Amana product line.

  Answered 1 year ago by GE Answers

  
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Q: QuestionMy old GE Microwave is Model # JE2160SF001. Will this model fit the same?

Asked 1 year ago by Mart.

• A:Answer All of our 30" over-the-range microwaves do replace each other. This model certainly will replace your current unit! You will need to use the hardware and brackets that come with your new microwave.

  Answered 1 year ago by GE Answers

  
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Q: QuestionThe Kitchenaid36" over the range microwave is obsolete. Looking at replacement with a GE model. How much would it cost to install with adaptor/spacers?

Asked 1 year ago by Jake.

• A:Answer To better answer your installation question, please contact your local Best Buy store. They will best be able to let you know the cost of installation.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI am looking at a GE over the range microwave and was wondering how uch installation would run without delivery. I can pick it up myself. Also, would I have to remove the old microwave from above the range? Thank you.

Asked 1 year ago by carob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer To inquire about Best Buy's installation policy, we would recommend reaching out to their customer service at 1 (888) 237-8289.

  Answered 1 year ago by GE Answers

  
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Q: QuestionAm looking to replace my old JVM1650CB006 with a new JVM3160DFCC. Will the new one fit right in or will mounting bolt pattern and overall dimensions be different? Thanks.

Asked 1 year ago by Artmonta.

• A:Answer The mounting bracket is different but the vent is in the same place. My old GE had 3 screws and the new has only 2. Luckily I hole will be reused.

  Answered 1 year ago by RaulV

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Q: QuestionCan this connect to an exhaust vent?

Asked 1 year ago by Malp.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, this microwave is designed to be connected to a 3 1/4" x 10" duct. It can be vented from the top or back and can even be converted for internal (recirculating) venting if needed.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the standard guarantee on this item…without paying for extended guarantee

Asked 1 year ago by Ctp.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer The manufacturer's limited warranty is valid for one year from the date of purchase. You can view the printed warranty statement in the Owner's Manual which is available online. Click on the Features tab and scroll to the bottom to see the literature available for you to view, download or print as needed.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace an over the range microwave GE spacesaver XL JVM1339WW002. How many cubic feet is the GE spacesaver xl JVM1339WW002. Will the model PVM9179DRWW be a good replacement?

Asked 1 year ago by mhlester.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer The JVM1339WW002 offered 1.3 cubic foot capacity. All of our current microwaves offer larger capacity ovens and will fit in the same 30" wide opening. The PVM9179DRWW offers a larger capacity oven, many great cooking features such as sensor cook, convection cook and air fry. We do recommend using the mounting bracket and hardware that will be packaged with the new model.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI have a model #JVM3160DF3BB and the door glass shattered while cooking last night. would like to purchase a new one but use the same mounting brackets. will this model work it does not have the 3 in it. And could I use the stainless one?

Asked 1 year ago by midwestgirl.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer While the JVM3160DFBB is the same in terms of capacity and features, it is possible the mounting hardware and/or bracket have changed. We always recommend using the mounting bracket and hardware that will be packaged with the new model to ensure safe and reliable operation and installation.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow much warranty does this microwave have how many years without buying the plan?

Asked 1 year ago by Anonymous.

• A:Answer The manufacturer's limited warranty is valid for one-year from the date of original purchase.

  Answered 1 year ago by GE Answers

  
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