“iS THIS MODEL NUMBER THE SAME AS JNM3163DJ1BB THAT I HAVE ONLY HAD FOR 2 YRS AND THE MAGNETRON FAILED.”

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• Hi Judy - We are sorry to hear of this unfortunate experience with your microwave. This is not the evaluation we would expect to hear. Please reach out to us at GEAppliances.com for review. Models JNM3163DJBB and JNM3163DJ1BB are the same. When the model is manufactured, the extra number is placed on the appliance rating plate and product registration card. This number is used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, this is used as an identifier for the specific appliance. Keep in touch! Sue

  Answered by GE Answers 6 years ago

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