Questions & Answers

Q: QuestionHow long is Black Friday deal good for?

Asked 2 years ago by Anonymous.

• A:Answer There is no actual “Black Friday” or “cyber Monday” deal. The current price ($399) has been on sale since October. Black Friday is a scam.

  Answered 2 years ago by Kbb91

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Q: QuestionWe've only had the unit installed a short time & it won't power up. After some troubleshooting it appears the control board is the problem. I searched the internet & found others have had this same problem?? Is this unit junk?

Asked 3 years ago by Tom.

• A:Answer I wouldn’t say it’s junk but I wouldn’t RecommendedIt

  Answered 1 year ago by KarenS

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Q: QuestionDoes the handle come already attached?

Asked 3 years ago by Rosie.

• A:Answer Yes, It comes with the handle attached

  Answered 3 years ago by AirmanVerified Purchase

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Q: QuestionWhat does the setting IH mean

Asked 3 years ago by Patsy.

• A:Answer I believe it means "1 hour".

  Answered 3 years ago by AnnieCVerified Purchase

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Q: QuestionWhat is the charge to install a 24" dishwasher? How much to remove the old dishwasher? Thank You. Nancy

Asked 3 years ago by Nancy.

• A:Answer I want to say $325. The original install fee was $175, then the installers said they needed some extra parts which cost $150. For all I know, I got severely ripped off.

  Answered 3 years ago by KathySVerified Purchase

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Q: QuestionDoes this dishwasher have an adjustable height settings?

Asked 3 years ago by Anonymous.

• A:Answer Yes, but there are only two heights, which doesn't do me much good. If I lower the top rack to accommodate my red wine glasses, the top rack sprayer hits the dinner plates. If I raise it, the red wine glasses don't fit at all, so I'm stuck using only white wine glasses.

  Answered 3 years ago by KathySVerified Purchase

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Q: Questioncan wash crystal and china in this unit

Asked 3 years ago by john.

• A:Answer Yes, but I wouldn't advise putting gold or silver-rimmed dishes or stemware in the dishwasher.

  Answered 3 years ago by KathySVerified Purchase

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Q: QuestionMy dw went completely dead during mid cycle. Water still in tub. Checked all fuses and disposal. Just purchased late last year. What should I do?

Asked 3 years ago by MomanddadA.

• A:Answer I’ve only had it for about two months

  Answered 1 year ago by KarenSVerified Purchase

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Q: QuestionIf you open the dishwasher during a cycle to add a dish or cup, does it restart the cycle from the beginning or continue with the current cycle?

Asked 3 years ago by Blue.

• A:Answer Hey there. We’re happy to let you know you can pause the cycle by slowly opening the door. When you do this, the dishwasher will beep every minute to remind you to close the door. Once you’re ready to resume the cycle, press Start and close the door within 4 seconds. The cycle will continue from where you left off. Please let us know if you have any additional questions as we’re always happy to help -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher come with rubber trim pieces for the top and sides?

Asked 4 years ago by Anonymous.

• A:Answer Thanks for your question! This dishwasher does not have a trim kit that it can work with. We would love to help you find a dishwasher that has a trim kit, though. If you would like our help, feel free to reach out any time. We are here for you. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher have a built in water softener?

Asked 4 months ago by Anonymous.

• A:Answer This dishwasher does not have a built-in water softener.

  Answered 4 months ago by GE Answers

  
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Q: QuestionIs the lights supposed to be on all the time?

Asked 8 months ago by Ann.

• A:Answer The light on the outside of the door indicating the cycle is finished will remain lit until you open the door. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionMy dishes come out like this. I am really disappointed from GE dishwasher.

Asked 8 months ago by Kate.

• A:Answer Hot water is essential for proper wash and dry performance. The water coming into the dishwasher needs to be a minimum of 120°F and no greater than 150°F. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. If the incoming water temperature is less than 120°F, adjust the temperature of your water heater accordingly. We also recommend using the Wash Heat Boost option on every cycle. This will further heat the water in the dishwasher which not only improves the wash performance but the dry performance as well. It will aid in the evaporation of the water from the dishes when the cycle is complete. If you continue to have issues, we recommend contacting our GE Appliances service team - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dishwasher evaluated and repaired as needed. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionI have this dishwasher for 3 years and the bottom rack get rusted and start peeling. What I can do ?

Asked 8 months ago by Kate.

• A:Answer We're sorry to hear you're having trouble with rust on your dishwasher rack, and we'd like to help. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide a copy of this review, your contact information, and the model and serial numbers for your unit. With that information, we'll be able to look into this further for you. - Julia@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionCan I buy and add the 3rd silverware rack?

Asked 1 year ago by Anonymous.

• A:Answer Yes, you can. This model dishwasher is compatible with the GPF3RACK 3rd rack accessory. -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes your installations include hardwiring? That question is for any model

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 8 months ago by Kate

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Q: QuestionHow do you know when the cycle is complete

Asked 1 year ago by NathanF.

• A:Answer In no hurry , set it going and unload the next morning

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDo any white dishwashers include a China cycle?

Asked 1 year ago by nance.

This question was asked about the related product: GE - 24" Top Control Built-In Plastic Tub Dishwasher with Sanitize Cycle and 52 dBA - White

• A:Answer We have models GDT645SGNWW, GDT226SGLWW, and GDF535PGRWW that have Light/1 Hour cycles that are safe for China.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat rough opening height is required? Will it fit a 33.5" opening?

Asked 2 years ago by Pianoman.

This question was asked about the related product: GE - 24" Top Control Built-In Plastic Tub Dishwasher with Sanitize Cycle and 52 dBA - White