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Hi MarkA- Thanks for choosing GE! Some vibration during the spin cycle is normal. On 1995 and newer top load washers, you must remove the shipping material just before sliding the washer into place. Do not remove the shipping material prior to sliding into place, since using the washer on a cart or dolly without it can cause the washer to be noisy and vibrate. Consult your Installation Instructions for removal of the shipping material: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - When leveling the washer, the more the legs are extended, the shakier the washer will be during operation. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load when necessary. See the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - If you would like to schedule a service appointment for evaluation, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! SUEatGEA
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