“So the app constantly says i am unable to connect to the lights. what is happening!!”
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Make sure your light switch is in the on position and stays in the on position while you reset your bulbs. If someone accidentally moves the switch to off, I get this message in the app. Hope that helps.
Sorry, there was a problem. Please try again later.Try doing the Reset process in the FAQ for all your lights and load them on. Then make sure they are connected to the same Wi-Fi as your phone.
Sorry, there was a problem. Please try again later.Sorry to hear this Wassabi! If you are still having issues connecting to your lights we would love the opportunity to assist with getting the app and devices working properly. Feel free to contact our support team directly at 1-844-302-2943 for assistance. -Cync Support Team
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