Questions & Answers

Q: QuestionI am replacing a GE PEM31SF1SS, which is in a cabinet with a GE trim kit (JX827SF1SS). My cabinet size is: 24.75 inches wide, 14.75 inches tall, 19 inches deep. Is there a replacement that fits all of this...or at least fits the cabinet?

Asked 2 years ago by Eric.

Q: QuestionWill this unit overheat in a trimmed cabinet space?

Asked 2 years ago by Leslie.

• A:Answer “Stainless” steel is cheap and not worth the cost, both microwave and the trim. Very disappointed.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI need to replace my GE Spacesaver (model JEM31SF01) but I don't see any models with a height of 11 inches - or less. Are there any units with this height??

Asked 2 years ago by JonG.

• A:Answer We just replaced our GE space save with this model and it fits perfectly. Best Buy also did the installation

  Answered 2 years ago by TarheelVerified Purchase

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Q: QuestionWhat is the difference between these two serial numbers? I am replacing a unit with the first number and a unit with the second number is available to me. Thank you. PEM31SFSS PEM31SF4SS

Asked 2 years ago by Markus.

• A:Answer one 4 series

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI am replacing a GE JEM25DM4BB microwave (installed with a trim kit). Is there a compatible black microwave with same dimensions? Thanks MCV

Asked 2 years ago by Michael.

• A:Answer Hey there, Thanks so much for reaching out. We'll be glad to provide you with a replacement option. While this unit may be slightly bigger, model PEM31DFBB will be able to fit the same space. You will need to use the trim kit (JX830DFBB or JX827DFBB) for your space since the kits are not interchangeable. If you have any additional questions, please let us know. Stay well! Mike@GEA

  Answered 2 years ago by GE Answers

  
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Q: Questionwe are replacing an old GE JEM31CA installed under an upper cabinet. 2002 manufacture date. which model would be the same size and any chance of the installation holes lining up? Thanks!

Asked 2 years ago by Eddie.

• A:Answer Hey there, Thanks so much for reaching out. We'll be happy to assist! While model PEM31DFBB is slightly bigger than your current model, it should fit under the same spacing. The drilling holes may not be in the same spots since it is a different hanging kit. Let us know if you have any other questions. Mike@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionThe mounting kit does not include the model number of my microwave. I have model number PEM31SF4SS the cabinet mount kit is JXA019K. Is this the correct kit?

Asked 2 years ago by bc.

Q: Questionwill this fit into a standard upper 12" deep cabinet/shelf? I plan on using the trim kit so it looks built -in

Asked 2 years ago by sam.

• A:Answer Yes. Check unit dimensions to make certain it fits : Product Height 12 1/8 inches Product Width 24 inches Product Depth 12 7/8 inches

  Answered 2 years ago by Steph

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Q: QuestionDoes it come with the built in trim kit? If not what is the correct one to buy with this?

Asked 2 years ago by Katie.

• A:Answer It does not come with the trim kit. Micro is 24" wide.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I plug in buil in microwave

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

• A:Answer This microwave has a power cord. If it's built into a cabinet, it needs an electrical outlet behind it. Just plug it in!

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI need to replace a built in GE microwave PEM31DF1BB. Which new model will fit the bill? Do I need professional installation for the new replacement? There is already a trim kit installed that is black with vents.

Asked 2 years ago by RJ.

• A:Answer Hey, Thanks so much for your question. Model PEM31DF1BB is still currently in production and is the model we recommend for replacement. This model has not yet been superseded. It will fit the same cutout space and trim kit. Professional installation is always recommended, but is not required. If you have any questions, let us know anytime. Mike@GEA

  Answered 2 years ago by GE Answers

  
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Q: Question+My cabinet depth is only 14 inches.will shorter microwave have too much depth?

Asked 2 years ago by Anonymous.

Q: QuestionIs a trim kit included with the microwave oven?

Asked 2 years ago by jjmagoo.

• A:Answer No. That would be a separate purchase.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI am interested in mounting this microwave with cabinets directly above and below it. What cut-out dimensions would be needed to accommodate any necessary venting space requirements? Are trim kits available for a seamless built-in look?

Asked 2 years ago by CatBenny.

Q: QuestionOur GE Profile keeps running with door open, but shuts off when closed. We are thinking we will need to replace it. What is the replacement GE for Model # PEM31SM-4SS?

Asked 2 years ago by Nina.

• A:Answer GE - Profile Series 1.1 Cu. Ft. Mid-Size Microwave with Sensor Cooking - Stainless steel Model:PEM31SFSS SKU:2557267

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI read a prior answer that said that a trim kit is required. Isn't it possible to hang the microwave between cabinets without a trim kit?

Asked 2 years ago by shopper.

• A:Answer Trim is not required. Not possible in my cabinet space. Looks and works great without the trim.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI have a Built in JE1860WH 03 I need to replace and the new one needs to fit in the same cabinet space. Do you know what model could replace it?

Asked 2 years ago by Elizabeth.

This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

Q: QuestionDoes this microwave come with the under cabinet mount

Asked 2 years ago by Mari.

• A:Answer The microwave has four screw inserts that would allow under counter mounting. You can also purchase a kit for this purpose.

  Answered 2 years ago by WoodworkerVerified Purchase

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Q: QuestionI need to replace my GE Spacemaker PEM31SM4SS. It has to fit under and between cabinets with width approx. 23.75 inches but not 24. The old model dimensions is 11 3/16 H x 23 25/32 W x 12 9/32 D. What are my options? can go with other brands too.

Asked 2 years ago by Jean.

• A:Answer I could not find another brand with the appropriate dimensions to replace the old GE Spacemaker PEM31S. So, I got the GE microwave that replaced the older one that I had. We had it mounted under the cabinet. The Best Buy salesman recommended two vendors to us & we bought the appropriate under cabinet mounting kit for the new microwave.

  Answered 2 years ago by WestCoastVerified Purchase

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