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Thank you for showing interest in the Hisense 40A4NF. Yes, all of our TV's comes with a physical remote in the box. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support.
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