“Mine is new out of the box and leaking a lot ofwater from the bottom. Is this normal or is there something I can do to prevent this?”

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• Hello, I’m sure you checked for cracks already, just make sure you’re not over filling past the line inside the tub. I’ve only used it once and have not experienced any leakage.

  Answered by Ladyelaine17 2 years ago

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• I'd take it back. Mine doesn't leak at all. Did you maybe overfill it?

  Answered by Linda 2 years ago

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• No, that is not normal and you should not be using the product in that condition. If you are unable to exchange it at the store, then please contact a Consumer Relations Representative at 1-800-466-3342 for assistance.

  Answered by HoMedicsProductExpert 2 years ago

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