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Hi Micky, this thermostat requires 2.4GHz or 5GHz bandwidth Network (Simultaneous 2.4/5GHz networks that experience connectivity failure may require a separate dedicated 2.4 or 5GHz network to be calibrated). Connect directly to the router signal – Not recommended for use with signal booster, satellites, or extenders. Business Networks (Enterprise networks, guest networks, or networks that require logging in via a web page/portal) are not supported. Gateways or Network switches can block some traffic to Honeywell / resideo and are not supported, recommended WPA2-AES Network Security Protocol, DHCP Enabled – Static networks not supported, UPnP / P2P Enabled, Band-Steering Disabled. - Maria
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