Questions & Answers

Q: QuestionLooking for a basic laptop for resume, paying bills & surfing the internet. I’d also like it user friendly. From reading the reviews it looks like this would work for me.

Asked 4 years ago by Dbinri.

• A:Answer I got this computer for husband for the same reasons and I'm actually thinking of getting myself one now. Its really very fast and much better than our other computer that we spent much more on.

  Answered 4 years ago by LucyVerified Purchase

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Q: QuestionDoes it have wifi

Asked 4 years ago by Anonymous.

• A:Answer Yea its Wi-Fi capable. And very fast. We were actually very surprised. Runs better than our other computer that we spent much more on.

  Answered 4 years ago by LucyVerified Purchase

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Q: QuestionCan I hook up a portable DVD maker to it to make home movies?

Asked 4 years ago by Anonymous.

• A:Answer Hello! Thank you for your question! Yes! You may connect an external DVD/CD writer to this laptop to product your own DVDs.

  Answered 4 years ago by HP Team

  
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Q: QuestionAll I do is play games and search the web. Im a senior citizen, will this computer be ok for this?

Asked 4 years ago by msp.

• A:Answer Thank you for your question! This computer is designed for light personal use rather than heavy multitasking or gaming. However, some simple games are compatible and available in the Microsoft Store! I recommend reviewing the software developer's website for the list of system requirements for each of the games you play in order to find a computer that meets those specifications.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I connect this device with my phone's internet?

Asked 4 years ago by Flegaleagle.

• A:Answer Thanks for your question. Yes, this laptop is compatible with a WiFi hotspot on your phone.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat games are available on this laptop?

Asked 4 years ago by Richard12331.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Thank you for your question! You will be able to download games from the Microsoft store here: https://www.microsoft.com/en-us/store/games/windows

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I download and play games on this computer?

Asked 4 years ago by Richard12331.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Hi, thank you for the question. The HP 14-dq0001dx laptop can not run games because it does not have a dedicated graphics card.

  Answered 4 years ago by HP Team

  
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Q: Questioncan you play the sim 4 on this laptop?

Asked 4 years ago by skylarb.

• A:Answer Hello, while you can play some games on any computer, modern games like Minecraft, Fortnite and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU).Thank you for being an HP customer!

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptop touchscreen

Asked 4 years ago by Weezy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Unfortunately, it does not have a touchscreen.

  Answered 4 years ago by HP Team

  
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Q: QuestionI just need something for typing up papers, sending emails, using Facebook, YouTube, and searching the web. Would this be fine?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer For that kind of use, it would absolutely be fine.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs It Able to run Minecraft?

Asked 4 years ago by Zoeelynn.

• A:Answer Yes it is most likely.

  Answered 4 years ago by DT254Verified Purchase

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Q: QuestionMANEJA LOS PROGRAMAS BASICOS PARA TAREAS DE SECUNDARIA WORD, POWER POINT, EXCEL?

Asked 4 years ago by VIVIANA.

• A:Answer Sí, sin problemas.

  Answered 4 years ago by HP Team

  
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Q: Questiondoes it let you download itunes?

Asked 4 years ago by nikgreen.

• A:Answer It should its a windows operating system. Not chrome book.

  Answered 4 years ago by DT254Verified Purchase

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Q: QuestionCan I download lockdown browser?

Asked 4 years ago by Shon.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello! Thank you for your question. Lockdown browser can not be installed in Windows Home running in S mode. You are able to take the computer out of S mode for free in the Windows settings and then install the Lockdown browser software.

  Answered 4 years ago by HP Team

  
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Q: QuestionI am seeing conflicting responses here so I need an up to date response. Will this work with Cricut Design Space?

Asked 4 years ago by D.

• A:Answer Thank you for the question. This laptop is minimally compatible with Cricut Design Space. We recommend reaching out to Cricut to find the requirements necessary for your intended projects.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan a separate keyboard be used? How would it connect? I need one with a 10 key section

Asked 4 years ago by GK.

• A:Answer You can connect a keyboard. You will use the USB port to connect it.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan this laptop use dos

Asked 4 years ago by ally.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer You would need to use a software emulator like DOSBox to run DOS programs on any Windows 10 computer.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have bluetooth capability?

Asked 4 years ago by CM.

• A:Answer Yes, this laptop does have bluetooth capabilities.

  Answered 4 years ago by HP Team

  
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Q: QuestionThe hovering curser feature that opens windows or website without left clicking. Can that be turned off in the setting?

Asked 4 years ago by marshy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello, yes you are able to disable, or enable, the mouse features in the settings section. Thank you for being an HP customer.

  Answered 4 years ago by HP Team

  
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