Questions & Answers

Q: QuestionCan I hook up printer to this computer and print off documents

Asked 6 years ago by Mike.

• A:Answer You will need to make sure your printer is Google Cloud Printing enabled; Chromebooks cannot connect via USB the same way Windows and Apple based systems can.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan this be voice activated

Asked 6 years ago by She19.

• A:Answer There are several accessibility features available to the Chromebook; you can use the "Okay Google" voice activation features, as well as enabled Dictation: https://support.google.com/chromebook/answer/177893?hl=en

  Answered 6 years ago by HP Team

  
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Q: QuestionWhat is the name of this charger that comes with the chromebook and where can I find it?

Asked 6 years ago by Trey.

• A:Answer These are the part numbers for the AC adapter (934739-850) and the power cord (L19367-001). They can be purchased directly from the HP Part Supply site: http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=3JQ73UA

  Answered 6 years ago by HP Team

  
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Q: Questiondoes this google Chromebook have built in virus protection?

Asked 6 years ago by ray.

• A:Answer Yes! ChromeOS has built in protection against Viruses and Malware!

  Answered 6 years ago by HP Team

  
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Q: QuestionCan this Chromebook be used for high school students who are doing schooling at home? They have been using their phone to do their work on. The site they use is called Peak.

Asked 6 years ago by Kay.

• A:Answer Yes, a Chromebook would be suitable for any online work.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan you get adobe flash player on here?

Asked 6 years ago by Sharon.

• A:Answer Yes, Google Chrome has the Adobe Flash player built in.

  Answered 6 years ago by HP Team

  
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Q: QuestionI have a iPhone and need a laptop for school... would a chrome book pair smoothly with an apple device?

Asked 6 years ago by Crystal.

• A:Answer I have an iPhone and use a chromebook. It will not pair as smoothly together as the chrome book is ran by google. You will not be able to download iTunes. Although there are some services like google photo where you can back up your photos if you choose to do that. Theres also a way to import your contacts as well.

  Answered 6 years ago by ChromeUserVerified Purchase

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Q: Questiondoes it have gorilla glass?

Asked 6 years ago by Debbi.

• A:Answer Yes, the screen is Gorilla Glass.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan u add memory to this hp

Asked 6 years ago by BaeBae.

• A:Answer No, Chromebooks can not be upgraded. However, you may use a flash drive or Micro SD card to add storage.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan a stylus be used?

Asked 6 years ago by Trish.

• A:Answer Unfortunately at this time the only Chromebook model that supports the use of a stylus is the Chromebook x360 11 G1. This model on Best Buy's website does not support a stylus.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan you use homeschooling programs on this chromebook? Also this chromebook does come with google, Google docs, drive, slides etc...right? What apps does this chromebook come with?

Asked 7 years ago by MEP7555.

• A:Answer You can use any programs that are online-based, such as websites that you access with a username and password. Once you sign in to your Google account you will have access to all Google programs including Google Drive, Google Sheets, and any apps from the Google Play store. You can not install any Windows programs on a Chromebook, however, and you can only install as many Google Play apps as the 32GB storage will hold.

  Answered 7 years ago by HP Team

  
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Q: Questionis it 360?

Asked 7 years ago by Marina.

• A:Answer Thank you for reaching out. This model does not have 360 degree flexibility.

  Answered 7 years ago by HP Team

  
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Q: QuestionDo I have to be online in order to take notes in class using evernote or google docs? Can I edit a document I have already saved?

Asked 7 years ago by ngch.

• A:Answer You can do some tasks offline. There is some space for localized storage.

  Answered 7 years ago by HP Team

  
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Q: QuestionIs this compatible with a HP Officejet PRO 8610 wireless printer?

Asked 7 years ago by PaulT.

• A:Answer Yes. When you print with a Chromebook, a dialog box comes up. usually it saves as a PDF, but under those words are print destination, to the right of those words see in blue "manage". click the little arrow to the right of where it says "printers". Click "add printer", on the bottom of the pop up window, Click "add near by printers," Click on your printer. By the way, Nice printer!

  Answered 7 years ago by SurvivorVerified Purchase

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Q: QuestionCan it run Android apps from the Amazon App store?

Asked 7 years ago by NickName.

• A:Answer Yes, it can run apps from the play store.

  Answered 7 years ago by HP Team

  
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Q: QuestionWill this CB transfer my downloads from the CB that I have now.....want all my pictures transferred!!

Asked 7 years ago by loulou.

• A:Answer Everything on your chromebook should be stored in the cloud. When you sign into your google account it should allow you sync your information.

  Answered 7 years ago by HP Team

  
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Q: QuestionWhat are the best uses for this chromebook? Would it be good for homeschooling?

Asked 7 years ago by 55M5.

This question was asked about the related product: 14" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - HP Finish In Snow White With A Brushed Pattern

• A:Answer Yes, the best uses for the chromebooks would be primarily web based tasks such as internet browsing, streaming and light productivity.

  Answered 7 years ago by HP Team

  
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Q: QuestionDoes it have a USB port?

Asked 7 years ago by Anonymous.

• A:Answer Yes. it has more than one.

  Answered 7 years ago by ShavyVerified Purchase

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Q: QuestionDoes this computer have a backlit keyboard? I thought I saw a sign that said you could turn it on and off. Thanks

Asked 7 years ago by scrash93.

• A:Answer This model does not have a backlit keyboard.

  Answered 7 years ago by HP Team

  
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