Questions & Answers

Q: Questioncan this easily support games like Garrys Mod and Minecraft?

Asked 7 years ago by mememe.

• A:Answer Yes, this has more than the minimum requirements for those games.

  Answered 7 years ago by HP Team

  
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Q: QuestionCan you recommend a similar laptop with much more storage capacity?

Asked 7 years ago by Tony.

• A:Answer There are several models that would be comparable fits, but we think this is one of the best values: https://www.bestbuy.com/site/hp-pavilion-x360-2-in-1-14-touch-screen-laptop-intel-core-i5-8gb-memory-256gb-solid-state-drive-silk-gold-hp-finish-in-natural-silver/6262003.p?skuId=6262003

  Answered 7 years ago by HP Team

  
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Q: QuestionWhat kind ind of AC adapter or charger replacement should I buy? Thank you

Asked 4 years ago by Connie.

Q: QuestionCan i upgrade the graphics card? I’ve had this comp for a couple years, and was wondering if i can upgrade. Thanks

Asked 4 years ago by Bobba.

Q: QuestionPurchased on 12/26/2018. LOVE it except the left side of the monitor cracked on the black edge. This is what did in my last 8 yr old HP laptop. Opened it and side AND screen cracked. Is there a warranty beyond 1 year ? Need it fixed

Asked 5 years ago by Melissa.

Q: QuestionI'm incredibly confused after reading all of the answers. How many ports does this laptop have for storage? I know there is the 1 slot currently in use with a 128GB M.2 drive. Is there a second slot on this laptop? Can I have 2 drives at once?

Asked 5 years ago by Aaron.

• A:Answer I purchased a WD 8 TB external hard drive, I connected it via 2nd USB port

  Answered 3 years ago by badscan

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Q: QuestionCan this Laptop run the oculus rift VR headset?

Asked 5 years ago by NoahDaNugget.

Q: QuestionIs HP 17-by1061st 17.3" Laptop, Intel Core i3-8145U, 8GB Memory, Win 10 Home good for photo editing and other graphic design?

Asked 6 years ago by desi.

Q: QuestionDoes tihs laptop have an internal harddrive 1TB?

Asked 6 years ago by Tam.

Q: QuestionI have seen a a request to upgrade to a NVMe ssd. Can a NVMe SSD be installed in the same slot where the 128GB SSD is? If so, do I need up upgrade anything else to change to a NVMe?

Asked 6 years ago by James.

• A:Answer You would simply replace the internal SSD with a larger one in the same slot.

  Answered 6 years ago by HP Team

  
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Q: QuestionI recently bought my first laptop and I heard you should charge it for 24 hours the first time you plug it in, I think its to make the charge last longer, I didn't do that, is it too late to do that?

Asked 6 years ago by Justin.

• A:Answer No, you can still charge it any time.

  Answered 6 years ago by HP Team

  
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Q: QuestionHow much VRAM does the video card have?

Asked 6 years ago by gee.

• A:Answer This computer does not have a dedicated graphics chip. It shares the onboard system RAM.

  Answered 6 years ago by HP Team

  
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Q: QuestionFollow up from my previous question: See attached image. Will this 250GB NVMe M.2 SSD work with this laptop? What else will I need to migrate the BiOS?

Asked 6 years ago by CR.

• A:Answer We recommend reaching out to Geek Squad for more in-depth consultation and assistance!!

  Answered 6 years ago by HP Team

  
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Q: QuestionI want to increase the memory in my laptop to 16 GB How many slots does it have? Should I buy one of 16GB? or just one of 8GB to complete the 16 ?

Asked 6 years ago by Carpi.

• A:Answer This computer will accommodate up to 32GB of DDR4-2400 RAM. It has two slots but only one stick of 8GB RAM installed, so you can simply add another stick of matching 8GB if you want 16GB.

  Answered 6 years ago by HP Team

  
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Q: QuestionI'm new to the laptop world....please be kind. I received two power cords with my HP 15-DA0002DX . One of them says "Switching Power Supply" Model NO: FY1603750 Input: 100-240V-50/60Hz What exactly is this one for?

Asked 6 years ago by DLMS.

• A:Answer Laptop power cables/adapters come in two parts. One goes from the wall to the brick and the other goes from the brick to the laptop. You will use both when powering the laptop.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan this computer burn Cd's after downloading a video or pics?

Asked 6 years ago by Kim1982.

• A:Answer Yes, it has a DVD-Writer which you can use to read or write both DVDs and CDs.

  Answered 6 years ago by HP Team

  
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Q: Question1. Can we rotate the Touchscreen 360 degree and use it like a tablet? 2. Average battery life in hours?

Asked 6 years ago by Harry.

• A:Answer This model is not one of our x360 series. The battery life varies greatly based on what you are using the computer for. However you should be able to get several hours out of it.

  Answered 6 years ago by HP Team

  
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Q: QuestionFew questions - 1. Does this laptop have a SATA SSD or M.2 SSD type? Can I upgrade the HDD after 1 year of warranty? 2. Can you confirm the weight of the laptop 3.9lbs? 3. Can you confirm this laptop has 2 slots of RAM with 1 slot underutilized?

Asked 6 years ago by Harry.

• A:Answer The SSD in this computer is an M.2. You can upgrade the SSD anytime you like. The listed weight it correct and there is 1 open RAM slot.

  Answered 6 years ago by HP Team

  
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Q: QuestionWill this laptop connect to my droids mobile hotspot for internet? I dont have wi-fi.

Asked 6 years ago by theat.

• A:Answer Yes, this will connect to your phone's hotspot.

  Answered 6 years ago by CommunityAnswer

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