“Can the Ram be increased to 32GB...yes or no. Older Q&A states No the Ram can not. Newer Q&A says yes it can be increased to 32GB. If it can that would be great. But it doesn't have backlit keyboard...why? How much can the storage be expanded too?”
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It would be considered a non-upgradable model since it does not have easy access. You can contact HP Support or Geek Squad about options to upgrade this unit. It is recommended since it will likely require specific tools and knowledge. That would be why units like this one get conflicting answers.
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