Questions & Answers

Q: QuestionWhat is the type of display IS it FULL HD? Is it TN or IPS display type?

Asked 8 years ago by VishalD.

• A:Answer Here is the information on the display from HP: 17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900). It is not a TN or IPS display.

  Answered 6 years ago by HP Team

  
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Q: Questionis RAM expandable?

Asked 8 years ago by JC.

• A:Answer HP 17-bs019dx Laptop to up to a maximum memory capacity of 16GB Memory. There are 2 slots on this laptop.

  Answered 6 years ago by HP Team

  
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Q: QuestionIs this a good laptop for music production?

Asked 8 years ago by Kj93.

• A:Answer Yes, you can use this music production. I would just check the system requirements of the software that you want to use.

  Answered 6 years ago by HP Team

  
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Q: QuestionIs there a way to add a graphics card to this model?

Asked 8 years ago by Chris.

• A:Answer No, you cannot add a graphics card with the model.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWould this be good to run The Sims 4?

Asked 8 years ago by Destiny.

• A:Answer This laptop meets the minimum requirements to play Sims 4. To meet the required recommendations for Sims 4 it is recommended to look at a laptop that also has a discrete graphics card like AMD Radeon RX 580 or NVIDIA GeForce GTX 1070 Ti.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes this laptop support adove programs, like photoshop, illustrator, Lightroom etc.

Asked 8 years ago by Unknown.

• A:Answer This laptop supports Adobe programs, like Photoshop, etc.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes it have a cd drive

Asked 8 years ago by Anonymous.

• A:Answer Yes it does, unfortunately I have not used it yet. Fingers crossed. :)

  Answered 8 years ago by peppercornVerified Purchase

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Q: QuestionIs this the Pavillion model?

Asked 8 years ago by coolman.

• A:Answer No, this is not a Pavillion model.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan i install a windows 7 on it?

Asked 8 years ago by Daskal.

• A:Answer I had Windows 7 on my old computer and thought that I would not like Windows 10, but I was able to enter all of my old programs with absolutely no trouble. The old programs included AutoCAD 2005 and Adobe Acrobat 6, both which had been designed for Windows XP. They installed with no trouble. Try 10, you will adjust very quickly and will probably love it.

  Answered 8 years ago by BillVerified Purchase

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Q: QuestionDoes this come with a graphics card?

Asked 8 years ago by Steve.

• A:Answer Yes, this unit has a graphic chip.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I play the game ark on this laptop

Asked 8 years ago by Anonymous.

• A:Answer Yes, you can play the game ark on this laptop.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIs the battery removable?? Asking in case it freezes I can take it out and start over.

Asked 8 years ago by Ingrid.

• A:Answer Yes, the battery is located on the bottom of the laptop and can be removed by pushing two sliding tabs.

  Answered 8 years ago by redorblackVerified Purchase

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Q: QuestionIs the battery of this laptop removable?? Asking if in case it freezes I can remove the battery and turn it on again.

Asked 8 years ago by Ingrid.

• A:Answer I got it for my sister but she said that it comes out hope it helps Thanks God Bless

  Answered 8 years ago by GinaVerified Purchase

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Q: QuestionWhat is the operating system?

Asked 8 years ago by Quen.

• A:Answer The operating system on this model is Windows 10.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this work for gaming? games like gta5 and counterstrike. does this thing run well enough for these to be playable?

Asked 8 years ago by caleb.

• A:Answer This laptop meets the minimum requirements to play GTA5 and Counterstrike. To meet the required recommendations for GTA5, it is recommended to look at a laptop that also has a discrete graphics card like AMD Radeon RX 580 or NVIDIA GeForce GTX 1070 Ti.

  Answered 6 years ago by HP Team

  
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Q: QuestionI bought 2 laptops yesterday. The 17" HP I bought just went on clearance today for $90 cheaper. How do I get that refund of $90 back? Thank you.

Asked 8 years ago by Cody.

Q: QuestionDoes the computer qualify for student discount, if so how much, and what would I need to get the discount.

Asked 8 years ago by Daniel.

Q: QuestionWill this laptop play sims 3 and 4?

Asked 8 years ago by lorenski54.

• A:Answer Yes. It will run Sims 3 and 4 on normal settings. For higher settings, you need a laptop with a dedicated graphics chip.

  Answered 8 years ago by HP Team

  
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Q: Questiondoes this have windows 8 and 10?

Asked 8 years ago by Sebastian.

• A:Answer This device has Windows 10 only.

  Answered 8 years ago by CommunityAnswer

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