Thank you, HP Team for your answer, but I have already done this procedure and it does not work. When I click "Add Device," no device is shown on the list. The device in question (Msft number pad) is on and has 95% battery power. null

Question

JudyN · Accepted Answer

Have you put the device in searching Bluetooth mode?

HP Team · Answer

Thank you for reaching out. This could be a pairing issue. Please reach out to Support.HP.com for assistance, or call 800-474-6836.

“Thank you, HP Team for your answer, but I have already done this procedure and it does not work. When I click "Add Device," no device is shown on the list. The device in question (Msft number pad) is on and has 95% battery power.”

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