Questions & Answers
- Model:
- 16-ad0023dx/9S1M4UA#ABA
- |
- SKU:
- 6571083
Highly rated by customers for: Processor Speed, Screen Size, Performance
$249.99Your price for this item is $249.99
Clearance
Comp. Value: $1,169.99
The comparable value price is $1,169.99
Page Showing 41-59 of 59 questions
Q: QuestionCan this laptop connect to a printer?
Asked by Anonymous.
- A:Answer Yes via wireless
Answered by RichardS
Q: QuestionDoes this Laptop has thunderbolt ports & covers international warranty?
Asked by Prudhvi.
- A:Answer Does not have Thunderbolt ports.
Answered by DonaldA
Q: Questionmy speakers are going out and just purchased in June, is there anything that can be done to fix that?
Asked by Anonymous.
- A:Answer Take back to store to check. Its still under warranty
Answered by ToreyD
Q: QuestionDoes this product have a world wide warranty?
Asked by Anonymous.
- A:Answer Hello, thank you for your question on the HP Envy 2-in-1 Touch-Screen Laptop (model 16-ad0023dx). This model comes with a limited parts and labor warranty from HP Support that is eligible in many countries globally, though to confirm which countries are covered, HP Support can provide more information. However, if you've purchased a protection plan through Best Buy, it may be globally accepted as well depending on your plan - for additional information on protection plans, don't hesitate to reach out to your Best Buy Geek Squad!
Answered by HP Team

Q: QuestionWhat is the refresh rate of the laptop?
Asked by Anonymous.
- A:Answer Hi there. Thank you for your question! The refresh rate of the display on the HP ENVY 2 -in-1 16-ad0023dx laptop is 60 Hz.
Answered by HP Team

Q: QuestionIs this laptop able to run Photoshop and big files
Asked by MC.
- A:Answer Yes
Answered by JoeS
Q: QuestionIs it possible to connect styles to it?
Asked by Anonymous.
- A:Answer Thank you for your question on this HP 2-in-1! You can pair an MPP 2.0 stylus to it,
Answered by HP Team

Q: QuestionHow do you turn on the touch screen and keep it on for tablet use?
Asked by Anonymous.
- A:Answer Thank you for the question. The touch display can be enabled/disabled in settings >devices>Human Interface Devices and then select HID-compliant touch screen. Whether in tablet mode or clamshell mode, the display should stay on unless/until the time-out, which you can also change in settings. If your display is not working properly, please reach out to HP Support to assist.
Answered by HP Team

Q: Questiondoes the keyboard light up on this laptop? HP - Envy 2-in-1 16" Wide Ultra XGA Touch-Screen Laptop - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Meteor Silver Model:16-ad0023dx
Asked by ozzy.
- A:Answer There is a function key just above the number 4. Just press it and it comes on.
Answered by Missey
Q: QuestionWhat is max screen resolution - 3300 x 2000?
Asked by johngroot.
- A:Answer 1900-1200
Answered by James
Q: QuestionIs laptop have fingerprint reader
Asked by Anonymous.
- A:Answer Thank you for your question. The HP Envy 2-in-1 Laptop (model 16-ad0023dx) does not come with a fingerprint sensor.
Answered by HP Team

Q: QuestionIS IT 14th generation
Asked by Anonymous.
- A:Answer No, the HP Envy 2-in-1 16" Laptop you’re looking at features an AMD Ryzen 7 8840HS processor, which belongs to the Ryzen 8000 series, not the 14th generation. If you were referring to Intel’s 14th generation processors, this model does not use them.
Answered by Anonymous
Q: QuestionHow long should the battery last if only web browsing and Microsoft documents?
Asked by Decent.
- A:Answer 12 hours
Answered by JoeS
Q: QuestionThe Envy 2 and 1 14”/16” touch screen sku-6571077 What are the next 1,2,& 3 step up laptops are there for a collage student?
Asked by Alex.
- A:Answer Alex, thank you for your question on the HP Envy series laptops! HP offers an assortment of laptops that are excellent for college students and the best one depends on the software you will use in both your on-hours and off-hours. The top-of-the line model in the Envy series is the 16-ac0033dx, which is Best Buy SKU number 6572057. You can also pick up a version of this laptop with a dedicated graphics card if you see yourself doing a lot of media editing. That would be the Envy 16-h1053dx, which is Best Buy SKU number 6572058. For mobility, you may want to consider the Spectre series. For gaming and 3-D processing power, the Omen gaming laptops are a great option.
Answered by HP Team

Q: QuestionWhat stylus is compatible with this computer?
Asked by Don.
- A:Answer Thank you for your question, Don! You can use any stylus pen that is MPP 2.0-compliant. HP offers a rechargable pen while Intuos offers the Bamboo series pens: All you need to do is to check the packaging to make sure the pen is MPP 2.0 before you purchase!
Answered by HP Team

Q: QuestionHow much screen memory
Asked by Joe.
- A:Answer Hi, Joe! Thank you for asking about the specifications on this HP Envy 2-in-1. The graphics memory on this draws from the system memory, so the amount varies based on the available RAM. Hopefully, this answers your question.
Answered by HP Team

Q: QuestionWhat is the Color Gamut (NTSC) for this laptop?
Asked by HappyCustomer.
- A:Answer Hi, Donna, and thanks for asking the question! The NTSC color gamut for this laptop is 45%.
Answered by HP Team

Page 3, Showing 41-59 of 59 questions
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