“HO Envy 6053e is connected to the internet and to my computer nut has an error message and won't print.”

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• I had this same problem. I stopped using the HP smart set up and just let the wifi find the printer and it works fine now.

  Answered by MandM 3 years ago

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• Without knowing what the error message is, it's impossible to give you any suggestions, other than contacting the HP support team directly so they can troubleshoot the issue with you in real time.

  Answered by HP Team 3 years ago

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