“I turn the printer on . light comes on, the red x comes on , the green arrow comes on and the bright light 3&4 flash .I touch them all in different ways but nothing happens.what am I doing wrong?”

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• I'm sorry to hear you're experiencing difficulties! Please use the HP Support portal for troubleshooting by clicking here: https://support.hp.com/us-en/printer

  Answered by HP Team 4 years ago

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• Did you download the HP Smart app on your phone? I don’t push the buttons on the printer unless it’s the power button in the back. I control everything through the app on my phone.

  Answered by Hollywood 4 years ago

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