“When I lock/sleep/hibernate my laptop after use, 40% of the time when I go to get back on it & unlock it the entire keyboard & touchpad won't respond or work, but the touchscreen will. I end up having to restart to get the bottom half to work. Any fixes?”

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• Yes

  Answered by MelisaD 2 years ago

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• We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com You can also reach out to the Geek Squad at Best Buy.

  Answered by HP Team 2 years ago

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