“Can the 8025 scan to a PDF file? PDF doesn't show up as an option for me”

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• Pretty sure it does - I did have to download the full printing software, vs. the HP Smart option. Once I did that, I was able to do a LOT more with the scanning features.

  Answered by Rachel 4 years ago

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• Hello, yes the HP OfficeJet 8025e can scan to pdf. Here are the instructions for how to allow your printer to do this: From the Start menu click the Gear icon, select Apps, and uninstall the HP Basic Device Software for your printer. From the search bar type CMD, right-click on Command Prompt and select Run as Administrator. Copy the following command, then right-click the Command Prompt dialog and select Paste, then press Enter till any command completes processing: takeown /f %windir%\System32\DriverStore\FileRepository /r /d y icacls "%windir%\System32\DriverStore\FileRepository" /grant %username%:(OI)(CI)F /T for /d %G in ("%windir%\System32\DriverStore\FileRepository\hpesclscan*") do rd /s /q "%~G" takeown /f %windir%\System32\DriverStore\FileRepository /A /r /d y Download and install the latest HP Basic Device Software for your printer as necessary. Thank you for being an HP customer!

  Answered by HP Team 4 years ago

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