A:AnswerDid you buy your replacement cartridge from a reputable source?
Also, I would start with the basic.
- Have you restarted the printer?
- Have you tried the old ones? Did they give the message as well?
- Did you try swapping the bad ones for a new set and test?
I previously purchased off brand ink cartridges, and I was seeing similar issues.
A:AnswerThank you for the question. Make sure you've loaded the full HP software package for your printer. Open HP Scan to input the destination, file type, and origin (flatbed). You'll have the option to add more pages to the file. The User Manual for your printer is here: http://h10032.www1.hp.com/ctg/Manual/c06940368.pdf
A:AnswerHello, Lucy. Thanks for your question. This HP Officejet Pro 8025e printer has a landline fax function that allows you to send and receive faxes.
A:AnswerThank you for the question. The OfficeJet Pro 8000 and 9000 series printers are the most comparable to the 6500A Plus. If you want to use a flash drive for saving scans or printing files stored on the drive, the OfficeJet Pro 8034e will be a good choice. If you need 2-sided scanning, the OfficeJet Pro 9015e will be a better choice.
A:AnswerThank you for the question. Yes, you can use HP ePrint to print email messages with any email-capable device. You can also print remotely using the HP Smart App which will send the job to the OfficeJet Pro 8025e.
