Questions & Answers

Q: QuestionWhat can I do with the heat, does it have a ventilation system?

Asked 3 years ago by Oneone.

Q: QuestionHello; i would like to know if the computer is new or refusbished

Asked 3 years ago by Sandrausm.

• A:Answer Hello. Thanks for your question. This HP Pavilion x360 laptop is brand new.

  Answered 3 years ago by HP Team

  
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Q: QuestionI am trying to hook the laptop up to my Dell WD15 USB-C dock. The USB, audio and ethernet all work properly. However, this laptop is unable to detect the video screens. Is there any setting to change in the bios or windows 11 to allow the video signal?

Asked 3 years ago by Russfest.

• A:Answer The USB-C port on this model will not support video, just data transfer. Unfortunately, there is no way to change this with the settings on the computer.

  Answered 3 years ago by HP Team

  
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Q: QuestionHow much vram is on the computer?

Asked 3 years ago by Andre.

• A:Answer Because this computer doesn't have a separate video card, there is no dedicated VRAM. The video system will use the system memory.

  Answered 3 years ago by HP Team

  
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Q: QuestionHi--can any of the touch screen be used with a mouse? If so can I use mouse from my other computer? Thanks.

Asked 3 years ago by stormey.

• A:Answer You can use a mouse with a touchscreen laptop. The mouse from the other computer would work fine.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat model docking station is compatible with this laptop to use multi screen?

Asked 3 years ago by Memelee.

• A:Answer Hello. Thanks for your question. You can use a Universal USB docking station so that you have more than one screen. Just be sure the docking station has the video ports that are on the monitors.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs it possible to (temporarily) boot another lightweight operating system?

Asked 3 years ago by Steve.

• A:Answer Yes, it is. Depending on how you want to set it up, you may be able to boot to a USB drive that has the other OS, or you may need to format the hard drive and configure it for a dual boot. If that's the case, your best option would be to have the Geek Squad at your local Best Buy do the work for you.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes the stylus come with it?

Asked 3 years ago by Cb.

• A:Answer No, there is no stylus that comes with this Pavilion x360 laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this product include a pen??

Asked 3 years ago by JoJo.

• A:Answer No, this Pavilion x360 does not come with a pen.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat does open box mean

Asked 3 years ago by RE.

• A:Answer Return item.

  Answered 3 years ago by LaptopVerified Purchase

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Q: QuestionIs there a less heavy and bulky power plug in available for this laptop?

Asked 3 years ago by Anonymous.

• A:Answer No definitely not but it can be concealed

  Answered 3 years ago by JlanierVerified Purchase

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Q: QuestionWill I be able to connect remotely to my work computer since I work from home? My work computer uses Windows 10, will that be a problem with windows 11? Thank you

Asked 3 years ago by Rfw.

• A:Answer Yes, it should be no problem at all.

  Answered 3 years ago by HP Team

  
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Q: QuestionHi ! Can I use Bitdefender for this Laptop ? Thank you in advance !

Asked 3 years ago by Goldemom.

• A:Answer Hello. Thanks for your question. Yes, you can use Bitdefender on this HP laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I install Microsoft Office Home & Student on this computer?

Asked 4 years ago by PSU.

• A:Answer Thank you for the question. Yes, you can install Microsoft 365 (Office) on this laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionWill this laptop actively run "Circuit design space?

Asked 4 years ago by cait.

• A:Answer You will be able to run that software on this laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs the RAM upgradable? Is there an extra slot to add more RAM?

Asked 4 years ago by Izitall.

• A:Answer The memory on this Pavilion laptop is onboard, therefore not upgradable.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptip good to do forex trading?

Asked 4 years ago by Hummingbird.

• A:Answer Yes it is. It's good for any trading

  Answered 3 years ago by Brillmatic305Verified Purchase

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Q: QuestionCan we charge this laptop from it's USB C port?

Asked 4 years ago by ask3538.

• A:Answer This model will not be able to charge through the USB C port.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this computer connect to a 5G router?

Asked 4 years ago by Bodysolid48.

• A:Answer The computer has "dual band" wifi, so it can connect on the 5 GHz wireless band. Please note that 5 GHz wifi is not the same thing as "5G" cellular service.

  Answered 2 years ago by HP Team

  
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