“My computer is stuck when I updated it, the next day it was stuck on the logo and i could do anything I tried turning it on and off but i couldn’t fix it. What can I do?”

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• Try unplugging all your USB devices and restarting.

  Answered by Boomer 7 years ago

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• I ran into a similar problem on initial startup. I had to remove a USB hub and plug my keyboard and mouse directly into the PC for it to continue POST / startup. Try removing any unnecessary peripherals to see if you can get past the IBP startup screen (assuming that's where you are stuck).

  Answered by HelloThere 7 years ago

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