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Hello, thank you for your question. If your Insignia TV remote is not working, we recommend first trying fresh batteries and power‑cycling the TV by unplugging it for about 60 seconds. If the issue continues and your TV is still under warranty, you can contact our Insignia support team for further assistance at 877‑467‑4289 [email protected], they will review this and help you accordingly. Sudeep | Insignia
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